ITIL Foundation Training and Certification Course

ITIL Foundation Training
The IT Infrastructure Library (ITIL®) is a comprehensive framework for best practice IT Service Management, and is used by thousands of organizations around the world. ITIL consists of a series of inter-related books which provide advice and guidance on the delivery and support of quality IT services and supporting IT Service Management Capabilities. ITIL and ITIL Certification have been developed in recognition of organization’s ever-increasing dependency on IT services, and the need for best practice frameworks and guidance for IT Governance and Service Management.
ITIL is the most widely adopted approach for IT Service Management in the world. ITIL Foundation Training provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. Our ITIL training teaches the essentials of IT Infrastructure Library (ITIL) and helps you to understand how your organization can benefit significantly by applying the ITIL principles to your work environment.
This course also includes the ITIL Foundation Handbook, containing over 300 pages of practical material for reference back in the workplace.


2 Day Interactive Instructor –led Online Classroom or Group Training

Course study materials designed by subject matter experts

Mock Tests to prepare in a best way

Highly qualified, expert & accredited ITIL® trainers with vast experience

Attain 21 hours contact hours(PDU’s) certificate

Enrich with Industry best practices and case studies

ITIL® Foundation course adhered with International standards

End-to-end support via phone, mail, and chat

Complete ITIL Foundation Application assistance


ITIL Foundation is the first step in The Information Technology Infrastructure Library (ITIL) training, which is the most widely adopted framework for IT Service Management in the world today. Unichrone’s ITIL Foundation Certification training is designed to introduce IT professionals to the best ITIL practice framework. In this course you will be provided with ITIL fundamental knowledge including key concepts and terminology, the five stage lifecycle structure, and core processes that will help improve IT productivity and customer satisfaction. Our ITIL Foundation training course will also prepare you to pass the ITIL Foundation Certification exam, a certification that grants you the opportunity to take on leadership roles and advance your IT career!
In this ITIL Foundation course, you gain an essential understanding of the ITIL framework as well as the best practices to more effectively manage IT service delivery to customers. This three-day course taught by real-world ITIL practitioners will provide the knowledge needed to pass the ITIL foundation certification exam, two credits towards ITIL Expert certification, and entry points to more advanced ITIL courses.
IT Managers / Support teams
System Administrators / Analysts
Operations Managers
Database Administrators
Service Delivery Professionals
Quality Analysts
Application Management team / Development team
Process Owners / Practitioners
Unichrone offers you to deliver the requisite quality and efficiency by its globally recognized ITSM training and certification courses which enable individuals and companies to formulate the project in an efficient way. You furthermore have the selection of taking our online trainer led classroom or one to one ITIL Foundation Training Course at your very own convenience.


Introduction to Service Management Lifecycle

Service Strategy

Service Design

Service Transition

Service Operations

Continual Service Improvement

Review of Key Concepts


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Multiple choice examination questions 40 questions
26 marks required to pass (out of 40 available) - 65%
60 minutes duration
Closed book


The success of any project depends on the skills and expertise of the people handling it. This program will help you learn technical aspects of project execution that will ensure you overcome all project challenges and deliver superior results. The learning will also help you improve your career prospects and create a path for growth.
You can enroll for the classroom training online. There are many options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
Yes, you can revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
Any registration cancelled within 48 hours of the initial registration will be refunded fully. Please note that refunds will be processed within 15 days of receipt of written request for refund.
We do offer course completion certificate after you successfully complete the training program.
Yes, we do offer discounts for the classroom training program for group members.


Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Efficient. The material was a comprehensive presentation of Lean principles and a good overview of Six Sigma. I feel like I have a good understanding of the basics of Lean Six Sigma.

Saad Alsheddi

Head Of Operations at Ministry of Finance

Really interesting, you achieve a lot of knowledge about processes, in many areas and departments, helped a lot to understand the subjects in a better way.

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. I have greatly expanded my knowledge as a direct result of this class and I look forward to applying this in my daily personal and work life.

Neesha Rambharrack

Team Lead-Projects&Facilities Engineering

If you are looking for a culture shift, Unichrone’s trainings are the vehicle that can take you there. The results speak for themselves.

Jernej Hercog

Manager Engineering Services at Clariant

I opted for Instructor led Online Session. The training was very well executed and there will always be a Unichrone's staff to assist online always in session.

Tom Eertman

Head of Supplier Management

Super awesome faculty!! The best part of the training was lots of real time case studies, fun and interactive sessions. Loved being part of it.

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