ITIL Foundation Training and Certification Course Rwanda
Enroll for interactive ITIL Foundation Certification Training in Rwanda from Unichrone.
The IT Infrastructure Library (ITIL®) is a comprehensive framework for best practice IT Service Management, and is used by thousands of organizations around the world. ITIL consists of a series of inter-related books which provide advice and guidance on the delivery and support of quality IT services and supporting IT Service Management Capabilities. ITIL and ITIL Certification have been developed in recognition of organization’s ever-increasing dependency on IT services, and the need for best practice frameworks and guidance for IT Governance and Service Management.
ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. Our ITIL Foundation Training teaches the essentials of IT Infrastructure Library (ITIL) and helps you to understand how your organization can benefit significantly by applying the ITIL principles to your work environment.
This course also includes the ITIL Foundation Handbook, containing over 300 pages of practical material for reference back in the workplace.
What you will learn:
On completion of ITIL Foundation Training and successful attempt of the examination, candidates will become proficient in:
- 1>Thoroughly understand the concepts, terms and terminology of ITIL
- 2>Understand ITIL® best practices and how to implement them to streamline processes for continuous improvement
- 3>Understand the fundamentals of Service Management and Service Lifecycle to improve business decisions and optimize customer expectations
- 4>Get thorough preparation for ITIL® Foundation certification
We deliver ITIL Foundation Certification Training in both classroom and live online Classroom modes. ITIL Foundation Training is available across multiple cities in Rwanda.