ITIL Intermediate CSI Certification Training Course Rwanda
Enroll for interactive ITIL CSI Certification Training in Rwanda from Unichrone.
ITIL CSI certification or ITIL® Intermediate Continual Service Improvement Certification is designed to improve planning and optimizing skills in learners that is required for IT services in organizations. It also helps learners to measure and analyze their continual improvement processes using the key performance indicator and success factors.
Continual Service Improvement is widely regarded as the toughest of the ITIL® Intermediate Lifecycle module exams. However, it is one of the most important Lifecycle stages as it focuses on improving the IT services that your organization provides. This course will help you understand the purpose and business value of CSI, learn the methods and techniques, integrate with other ITIL® Lifecycle stages, and prepare you to take the Intermediate-level exam associated with CSI. Make sure you take plenty of notes as we begin a journey to "continually improve!"
What you will learn:
On completion of ITIL CSI Certification Training and successful attempt of the examination, candidates will become proficient in:
- -Fundamentals of CSI
- -CSI Principles
- -CSI Process
- -CSI Methods and Techniques
- -Organizing for CSI
- -Technology Considerations
- -Implementing CSI
- -Challenges, Critical success factors and Risks