ITIL Intermediate Service Operation (SO) Training and Certification Course in Kigali , Rwanda
3 Day Interactive Instructor –led Online Classroom or Group Training in Kigali , Rwanda
Course study materials designed by subject matter experts
Mock Tests to prepare in a best way
Highly qualified, expert & accredited ITIL® trainers with vast experience
Attain 24 hours contact hours(PDU’s) certificate
Enrich with Industry best practices and case studies
ITIL® Service Operation course adhered with International standards
End-to-end support via phone, mail, and chat
Convenient Weekday/Weekend ITIL Service Operation schedule in Kigali , Rwanda
Introduction to Service Operation
Service Operation principles
Service Operation processes
Common Service Operation activities
Organizing Service Operation: functions
Challenges, critical success factors and risks
Technical Director MCI Ltd
Interesting, Focused, Efficient. The material was a comprehensive presentation of Lean principles and a good overview of Six Sigma. I feel like I have a good understanding of the basics of Lean Six Sigma.
Head Of Operations at Ministry of Finance
Really interesting, you achieve a lot of knowledge about processes, in many areas and departments, helped a lot to understand the subjects in a better way.
Very engaging course with real world context and wonderful examples. I have greatly expanded my knowledge as a direct result of this class and I look forward to applying this in my daily personal and work life.
Team Lead-Projects&Facilities Engineering
If you are looking for a culture shift, Unichrone’s trainings are the vehicle that can take you there. The results speak for themselves.
Manager Engineering Services at Clariant
I opted for Instructor led Online Session. The training was very well executed and there will always be a Unichrone's staff to assist online always in session.