ITIL Intermediate Service Transition (ST) Training and Certification Course Zimbabwe
Enroll for interactive ITIL Service Transition Certification Training in Zimbabwe from Unichrone.
Increased competitiveness, complex business processes and technology explosion has lead to a compulsion of specialized skills marked as a mandatory for individuals involved in delivering these business services. Foundation level knowledge is nowadays a pre-requisite for performing service management activities, at the same time, it is also important to have specialized knowledge and expertise in handling practical real-life situations.
The Service Capability stream is for those who wish to obtain an in depth understanding of ITIL® processes and roles. Attention to the Service Lifecycle is illustrated as part of the curriculum but the primary focus is the on the process activities, execution and use throughout the Service Lifecycle. The ITIL® ST (Service Transition) Course is part of the ITIL® Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL Service Transition Intermediate exam as well as providing valuable knowledge that can be implemented in the workplace.
What you will learn:
On completion of ITIL Service Transition Training and successful attempt of the examination, candidates will become proficient in:
- -Fundamentals of service transition
- -Service Transition Principles
- -Service Transition Processes
- -Managing people through Service Transitions
- -Organizing for Service Transition
- -Technology Considerations
- -Implementing and improving service transition
- -Challenges, critical success factors and risks