Topics

• · Concepts and Principles of Kaizen
• · Kaizen Application Insight
• · Crucial Implementation Issues and Strategies
• · Maintaining Kaizen Implementation

Topics

• · Role of Management
• · Change Management
• · Tailoring the Culture to Kaizen
• · Kaizen Tools
• · Selecting and Handling Projects
• · Identifying Teams to Implement Kaizen
• · Roles of Team Members
• · Performance Metrics
• · Successful Kaizen Implementation

Topics

• · Kaizen Quality Improvement Tools
• · 7QC Tools and Their Application
• · Check Sheet
• · Pareto Chart
• · Histogram
• · Scatter Diagram
• · Process Map
• · Cause and Effect Diagram
• · Control Chart

Topics

• · Kaizen Week Preparation
• · General Kaizen Week Framework
• · Facilitation Keys
• · Kaizen Team Rules
• · Kaizen Week Schedule

Topics

• · Overproduction
• · Overprocessing
• · Waiting
• · Motion
• · Transportation
• · Inventory
• · Rework

Topics

• · Kaizen Tools and Techniques
• · Change Management
• · Leadership
• · Tailoring Culture
• · Introduction to Value Stream Mapping
• · Selecting and Managing Projects
• · Developing a Kaizen Roadmap
• · Role of the Kaizen Leader
• · Planning and Organizing Effective Kaizen Events

Topics

• · Characteristics of a Good Kaizen Event
• · Deploying Kaizen Events in Situations
• · Problems Solved Using Kaizen Events
• · Employing Kaizen Will Enable You To
• · Kaizen Limitations
• · Kaizen as an Improvement Methodology
• · Formal Kaizen Event Execution Stages
• · Variations on a Theme

Topics

• · Characteristics of a Good Kaizen Event
• · Deploying Kaizen Events in Situations
• · Problems Solved Using Kaizen Events
• · Employing Kaizen Will Enable You To
• · Kaizen Limitations
• · Kaizen as an Improvement Methodology
• · Formal Kaizen Event Execution Stages
• · Variations on a Theme

Topics

• · Kaizen Working with DMAIC
• · Kaizen Events and Tradition Methodologies
• · Kaizen Vs Waterfall Approach
• · Kaizen ISFs
• · Kaizen Lean Toolkit

Topics

• · What is a Process?
• · Process Concepts
• · Types of Process
• · Comparing Process Types
• · Advantages of Visual Mapping

Topics

• · Introduction to Process Maps
• · Swim Lanes and Process Map Levels
• · SOPs and OTGIs
• · On the Ground Instructions (OTGIs)
• · Process Measurement Points
• · List of Criteria for a Good Measure
• · Brief Description of Data Collection Planning
• · Steps of Data Collection Process
• · Identify SPC Charts and Metrics
• · Data Collection Sheet
• · Frequency and Sample Size
• · Evolving Data Collection Plan

Topics

• · Value Stream Maps
• · Where are VSM’s Used?
• · What is a Value Stream?
• · Mapping the Process Types
• · Manufacturing VSM
• · Creating the “As Is” VSM
• · Investigating and Understanding the Process
• · Headache Tablets: Value Stream Mapping
• · Value Stream Symbols
• · Using Swim Lanes to Identify Logical Process Blocks
• · Process Boxes

Topics

• · Useful VSM Metrics
• · Rolled Throughput Yield (RTY)
• · Square Wave and Kaizen Burst
• · Alternative VSM
• · Creating an Improved Process
• · Identify Areas of Improvement
• · Layout Diagrams and Headache Tablets
• · VSM “To Be”
• · Steps for Building a Value Stream Map
• · Building Your Paper to the Required Standard
• · Points for Facilitators and Process Mapping Closedown
• · Transactional VSM and How the New Process Works?
• · Layout Diagrams

Topics

• · Interactive VSMs Overview
• · Interactive Process Concepts
• · Format of the Interactive VSM
• · Common Rows on the Interactive VSM
• · How to Create an Interactive Map?
• · Interactive Map
• · Interactive VSM
• · Interactive VSM Symbols and Measures
• · Service Transaction Box

Topics

• · Kaizen Preparation in a Nutshell
• · Selecting Suitable Areas for Kaizen
• · Office/Transactional/Retail Based Kaizen Opportunities
• · Not Everything Can Be Solved by a Kaizen Event
• · Formal Kaizen Roles
• · Headline on Formal Kaizen Roles
• · How the Roles Work Together?
• · Sensei/Facilitator/Coordinator
• · Kaizen Sponsor and Champion

Topics

• · Team Leader
• · Variations on a Theme
• · What to Look for in a Good Team Leader?
• · Solution Team Member
• · Ad Hoc Subject Matter Practitioners (SMEs)
• · Recorder
• · Getting the Correct Team Mixture
• · What to Look for in a Good Team Member?
• · Kaizen Approach to Understanding the Process
• · Process Borders Definition
• · CS&F Web Fulfilment SIPOC

Topics

• · Pre-Kaizen
• · Aim and Agenda of the Kick-Off Meeting
• · Kaizen Charter
• · Typical Charter Contents
• · Purpose of Training
• · Suggested Training Agenda
• · Mandate: Gateway to Action
• · Base Camp
• · Event Rules
• · Basecamp Checklist

Topics

• · Implementation Step in a Nutshell
• · Possible Implementation Schedule
• · Possible Tools/Techniques and Solutions
• · What Makes a Good Solution?
• · No Moon Shots
• · Seven-Step Problem Solving Methodology

Topics

• · Spotting Waste
• · Understanding Transactional Waste
• · Ideal Transaction
• · Barriers to the Ideal Transaction
• · Eliminating Missing Information
• · Eliminating Inaccurate Information
• · Eliminating Assumptions
• · Poor Information Flow
• · Facilitator and Team Leader Responsibilities
• · Solution Team, Champion, and Sponsor Responsibilities

Topics

• · Daily Review in a Nutshell
• · Sponsor Responsibilities in the Daily Review
• · Facilitator and Champion Responsibilities in the Daily Review
• · Typical Daily Review Agenda
• · Short Time-Scales
• · Follow-Up in a Nutshell
• · How Follow-Up Works?
• · Solution Team, Facilitator, Sponsor, and Champion Responsibilities
• · Thirty Day Plan
• · Checklist