Transforming Customer Insights into Excellence with Quality Function Deployment Certification
Organizations strive to design and deliver quality and customer-beholden value to their products and services. Quality Function Deployment Certification in Benin validates expertise in executing the Quality Function Deployment Process. QFD is an organized method used to translate customer needs into engineering features. Professionals with a better understanding of customer requirements can work on producing products with augmented customer-perceived value. This provides participants with all knowledge on data-driven decision-making in QFD implementation. In addition, this certification improves the knowledge of the individuals to succeed in different job roles in quality management and product development contexts. It boosts the potential of a professional with techniques for completing the QFD project. Quality Function Deployment Certification in Benin molds the skills of professionals to meet industrial standards so they can grab improved possibilities in the market.
Strategic Quality Management in Organizations
Quality Function Deployment Certified Professionals play a pivotal role in communicating customer requirements to various business operations across the firm including product designing, quality management, manufacturing, marketing, and sales. Certified professionals in QFD can better translate the voice of the customer into technical product articulation. Furthermore, better insights on QFD implementation can reduce product development time. Professionals with Quality Function Deployment Certification in Benin can help organizations eradicate unnecessary features and functionalities that do not satisfy customers. Thus, organizations can affirm their product development processes are customer-centric, efficient, and collaborative deriving long-term success.
Boost Your Success Goal with Quality Function Deployment Training
Quality Function Deployment Training in Benin improves the awareness of all information needed for an efficient Quality Function Deployment in organizations empowering them with optimized and customer-focused business processes. Furthermore, individuals can attain an in-depth understanding of the benefits of QFD with Quality Function Deployment Certification in Benin. Professionals can acquire an advanced level of understanding of the QFD matrix and the four phases of the QFD process. Training enables candidates to take the Quality Function Deployment Exam in Benin without difficulty. Aspirants can know the result of the exam after submitting the responses, within a few working days of exam submission.
Corporate Group Training

- Customized Training
- Live Instructor-led
- Onsite/Online
- Flexible Dates
Quality Function Deployment Exam Details | |
Exam Name | Quality Function Deployment |
Exam Format | Multiple choice |
Total Questions | 30 Questions |
Passing Score | 70% |
Exam Duration | 60 minutes |
Key Features of Quality Function Deployment Training in Benin
QFD Training in Benin aids professionals with meticulous knowledge of the implementation of Quality Function Deployment Process in an organization. Furthermore, it confirms the knowledge of implementing innovative customer solutions into product development and thus streamlining the business processes. This course increases proficiency in customer requirement analysis and prioritization techniques. In addition, the course can boost the problem-solving and cross-functional collaboration potential of professionals. We provide dependable course materials with case studies oriented towards overseeing the real-time application of product and service enhancement with QFD. We assist learners all the time through phone and email. Our trainers have hands-on experience in the industry. Moreover, we offer online and offline training so that aspirants can enroll for the course as per their preference. Unichrone enables candidates to acquire substantial networking opportunities and we back the learners to attain the best jobs in a multitude of industries. Professionals can ascertain persistent career growth with Quality Function Deployment Certification in Beninfrom Unichrone.
- 1 Day Interactive Instructor –led Online Classroom or Group Training in Benin
- Course study materials designed by subject matter experts
- Mock Tests to prepare in a best way
- Highly qualified, expert & accredited trainers with vast experience
- Enrich with Industry best practices and case studies and present trends
- Digital Transformation Training Course adhered with International Standards
- End-to-end support via phone, mail, and chat
- Convenient Weekday/Weekend Digital Transformation Training Course schedule in Benin
Quality Function Deployment Benefits
Higher Salary
With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field
Individual accomplishments
Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification
Gain credibility
Owning the certification makes it easier to earn the trust and respect of professionals working in the same field
Rigorous study plan
The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt
Diverse job roles
Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization
Sophisticated skillset
With this certification, individuals acquire refined skills and techniques required to play their part in an organization
Quality Function Deployment Training Course Curriculum
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Module 1: QFD Introduction
Topics
- · Define Quality Function Deployment
- · Understand how QFD creates a system for product development
- · Outline the history of QFD
- · Restate the focus within each of the four phases of a QFD process
- · Relate the benefits of QFD
- · List at least four potentials uses of QFD
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Module 2: Pre-planning a QFD Project
Topics
- · Describe the process for completing a QFD project
- · Know the key questions needed to plan and complete a QFD project
- · State the definition for the Voice of the Market
- · Comprehend the components of a great QFD team
- · Know which departments should be on a QFD team
- · Know the documentation needed for each phase of a QFD project
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Module 3: The Voice of the Customer
Topics
- · Describe the difference in the 3 levels of quality in the Kano Model
- · Identify where customer information could be collected within your organization
- · Explain how to determine the number of customer to interview
- · Understand the different types of customers
- · Know how to create a customer selection matrix
- · Understand what the term “Gemba” means
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Module 4: Needs vs Features
Topics
- · Understand the two basic requirements for collecting the Voice of the Customer
- · Differentiate between a need and a solution or feature
- · Know what to do when a customer gives you a solution rather than a true customer need
- · Understand the definition of the term “level of abstraction”
- · Know how to turn a verbatim statement into information that can be measured
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Module 5: Calculating a QFD Matrix
Topics
- · Recognize the difference between the what’s and the how’s
- · Identify the stages in calculating a QFD matrix
- · Understand the methodology behind the relationship matrix
- · State the meaning of the symbols used in a QFD matrix
- · Calculate a simple House of Quality
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Module 6: Rooms in the House of Quality
Topics
- · Define the different rooms in the House of Quality
- · Know the steps in creating a House of Quality
- · Build a House of Quality
- · Recognize what to look for when evaluating a House of Quality
- · Evaluate an existing House of Quality and make recommendations
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Module 7: Beyond the House of Quality
Topics
- · Define the steps needed to create a product design matrix
- · Know the steps for creating a process design matrix
- · Understand the rational in creating a control matrix
- · Construct a product design and process planning matrix
- · Evaluate production planning concepts
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Module 8: Tools needed for QFD
Topics
- · Affinity Diagrams
- · Tree Diagrams
- · Cause and Effect Diagrams
- · Flow Charts