1 Day Interactive Instructor –led Online Classroom or Group Training in Blumenau Brazil
Course study materials designed by subject matter experts
Mock Tests to prepare in a best way
Highly qualified, expert & accredited trainers with vast experience
Enrich with Industry best practices and case studies
ISO 20000 Foundation Course adhered with International Standards
End-to-end support via phone, mail, and chat
Convenient Weekday/Weekend ISO 20000 Foundation schedule in Blumenau Brazil
Information Technology Service Management (ITSM)
Introductions, Background to ISO/IEC 20000
Introduction ISO/IEC 20000-1:2011
Service Management System (SMS)
Design & Transition of New or Changed Services
Service Delivery Process
Question and Answer
Technical Director MCI Ltd
Interesting, Focused, Efficient. The material was a comprehensive presentation of Lean principles and a good overview of Six Sigma. I feel like I have a good understanding of the basics of Lean Six Sigma.
Head Of Operations at Ministry of Finance
Really interesting, you achieve a lot of knowledge about processes, in many areas and departments, helped a lot to understand the subjects in a better way.
Very engaging course with real world context and wonderful examples. I have greatly expanded my knowledge as a direct result of this class and I look forward to applying this in my daily personal and work life.
Team Lead-Projects&Facilities Engineering
If you are looking for a culture shift, Unichrone’s trainings are the vehicle that can take you there. The results speak for themselves.
Manager Engineering Services at Clariant
I opted for Instructor led Online Session. The training was very well executed and there will always be a Unichrone's staff to assist online always in session.