ISO 20000 Lead Implementer Certification Training in Sao Luis Brazil

As per TUV-SUD Standards

  • Online/Group Sessions
  • 4 Days
  • Examination Included
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ISO 20000 Lead Implementer Certification Training Course in other cities of Brazil

ISO 20000 Lead Implementer Certification

ISO 20000 Lead Implementer Certification in Sao Luis Brazil is provided to individuals who can demonstrate their skills in implementing IT SMS. Certified ISO 20000 Lead Implementers execute and manage a service management system. Organizations certified with ISO 20000 need to instill IT SMS as per the requirements of the standard. As a result, certified professionals who can showcase their advanced skills can be recruited by large organizations. Any organization in the IT sector can apply the standard, irrespective of its size. In addition, the certification of ISO 20000 Lead Implementer is recognized internationally. This provides ample opportunities for professionals pursuing a career in IT Service Management. Furthermore, certified ISO 20000 Lead Implementers gain a competitive advantage over their peers in the field.

ISO 20000 Lead Implementer Training in Sao Luis Brazil

ISO 20000 Lead Implementer Certification Training in Sao Luis is provided by Unichrone through certified and experienced trainers. During the training program, our trainers offer practical insights into the field. Candidates attending ISO 20000 Lead Implementer Training session master the implementation procedures, IT SMS policy, and requirements of the standard. With the updated skillset, professionals are prepared to be industry-ready on completion of the training program. Such certified professionals stand out from the crowd and land their dream jobs beyond the borders of their home country.

Key Features of ISO 20000 Lead Implementer Certification Training in Sao Luis

ISO 20000 Lead Implementer Training in Sao Luis is offered in live online method and in-classroom method. Professionals enrolling in the course can access the training material and case studies provided along with it. At the end of ISO 20000 Lead Implementer Certification Training program, trainees will be awarded a course completion certificate. Thereafter, individuals need to attend the ISO 20000 Lead Implementer Exam. The exam is designed to cover the ISO standard, its context, brief of IT SMS, and the implementation procedures. Candidates who clear the exam with the required passing score can obtain their ISO 20000 Lead Implementer Certification from TUV-SUD.

  • 4 Day Interactive Instructor–led Online Classroom or Group Training in Sao Luis Brazil
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly qualified, expert & accredited trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Lead Implementer course adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Lead Implementer Training Course schedule in Sao Luis Brazil
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ISO 20000 Lead Implementer Exam Format
Exam Name ISO 20000 Lead Implementer Certification Exam
Certification Body TUV-SUD
Exam Format Multiple Choice, Subjective-Online
Total Questions 100 Questions
Passing Score 70%
Exam Duration 2 hours

ISO 20000 Lead Implementer Certification Benefits

Higher Salary

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

ISO 20000 Lead Implementer Course Curriculum

  • Topics

    • · Introduction

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

  • Topics

    • · ISO/IEC 20000-1: 2011
    • · Key differences - ISO 20000 & ITIL®
    • · ITIL® life cycles
    • · Clauses ISO/IEC 20000-1: 2011

  • Topics

    • · Management responsibility
    • · Governance of processes operated by other parties
    • · Document management
    • · Establish and improve the SMS
    • · Resource management

  • Topics

    • · Introduction
    • · Design & Transition of New or Changed Services

  • Topics

    • · Define auditing
    • · Types of audit
    • · Audit terminology
    • · Benefits of auditing

  • Topics

    • · Auditor
    • · Auditee
    • · Audit team
    • · Guides and observers
    • · Lead auditor
    • · Audit management
    • · Maintaining confidentiality
    • · Maintaining confidentiality
    • · Evidence-based approach
    • · Evidence-based approach
    • · Fair presentation of audit reports

  • Topics

    • · Management of personnel
    • · Preparation checklists
    • · Scope of work
    • · Managing audit programmes
    • · Communication at all levels of organisation

  • Topics

    • · Personal attributes
    • · Knowledge
    • · Skills
    • · Education and experience

  • Topics

    • · Detection
    • · Protection
    • · Prevention

  • Topics

    • · Initialise the report
    • · Prepare activities
    • · Prepare plans
    • · Assigning the work to the team
    • · Preparing documents
    • · Conduct open meeting
    • · Prepare and distribute reports
    • · Complete the audit
    • · Conduct a follow-up

  • Topics

    • · Question
    • · Check
    • · Observe

  • Topics

    • · Audit requirements
    • · Audit documents

  • Topics

    • · Service level management
    • · General requirements
    • · Service catalogue
    • · Service level agreement
    • · Supportive agreements
    • · Service process

  • Topics

    • · Scope definition
    • · Scope consideration
    • · Scope statement
    • · Scope agreement
    • · Guidelines

  • Topics

    • · Configuration and release management
    • · Change management
    • · Management of capacity and availability
    • · Service continuity

  • Topics

    • · IT security policies
    • · Security risks assessment
    • · Controls
    • · Documents and records
    • · Managing the operations

  • Topics

    • · Service delivery process
    • · Resolution process
    • · Relationship process
    • · Control process

  • Topics

    • · Monitoring the processes
    • · Internal auditor
    • · Development of metrics
    • · Performance indicators and dashboards
    • · Managing the reviews
    • · Implementation of the continual improvement program
    • · Preparing audits
    • · Managing contractual disputes

  • Topics

    • · Preparing for an ISO 20000 certification audit

Training Schedule and Fees

Interactive Live Online Sessions (Instructor-led)
Feb
2022
01
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 09:00 AM - 05:00 PM
15% off $1900 $1615
Feb
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15% off $1900 $1615
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15% off $1900 $1615
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15% off $1900 $1615
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15% off $1900 $1615
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15% off $1900 $1615
Public Classroom Training in Sao Luis Please check availability with our staff before enroling for Classroom
Jan
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 09:00 AM - 05:00 PM
15% off $2500 $2125
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15% off $2500 $2125
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15% off $2500 $2125
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15% off $2500 $2125
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15% off $2500 $2125
Jun
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 09:00 AM - 05:00 PM
15% off $2500 $2125

Frequently Asked Questions

How will I benefit from online ISO 20000 Lead Implementer Training in Sao Luis?

Candidates enrolling for online method can attend the training session at the comfort of their home or office. The sessions are live, wherein the trainer and candidate will log in at the same time.

Why do I need to attend ISO 20000 Lead Implementer Training in Sao Luis?

The training program is designed to assist professionals in gaining an in-depth understanding of the ISO 20000 standard. Our expert trainers conduct interactive sessions through practical exercises. This helps trainees to obtain practical knowledge of the standard and apply best practices of implementing IT SMS.

How long is the ISO 20000 Lead Implementer Training in Sao Luis?

The ISO 20000 Lead Implementer Training is conducted for 4 days in Sao Luis.

What can I access during ISO 20000 Lead Implementer Training in Sao Luis?

Participants can access the training material and case studies while attending the training session.

What is the ISO 20000 Lead Implementer Exam format in Sao Luis?

The exam comprises multiple-choice questions that have to be attempted within 2 hours.

What is the passing score to clear ISO 20000 Lead Implementer Exam?

The passing score to obtain the certification is set at 70%.

When can I retake the exam?

Candidates can retake the exam by paying additional re-examination fees.

Who can be ISO 20000 Lead Implementer in Sao Luis?

Auditors, managers, consultants, members of the ITSMS team, and professionals willing to broaden their knowledge on the standard can pursue the certification.

What are the benefits of ISO 20000 Lead Implementer Certification in Sao Luis?

ISO 20000 Lead Implementer Certification is awarded to individuals who can manage and implement IT SMS. The standard is internationally recognized and applied by various organizations. This in turn has increased the demand for professionals pursuing ISO 20000 Lead Implementer Certification.

Are there any prerequisites to take up ISO 20000 Lead Implementer Certification in Sao Luis?

There are no prerequisites to take ISO 20000:2018 Lead Implementer Course however, ISO 20000 Foundation Training would be an added advantage.

What costs will I incur with ISO 20000 Lead Implementer Certification in Sao Luis?

Individuals pursuing ISO 20000 Lead Implementer Certification will incur the cost of training and exam fees in Sao Luis.

ISO 20000 Lead Implementer Examination Procedure

PREPARE

Attend intense 4 day ISO 20000 Lead Implementer Training offered by Unichrone. Fulfil all the requirements specified by the TUV-SUD before the examination.

APPLY

Apply for the ISO 20000 Lead Implementer Exam, conducted by TUV-SUD, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.

ACQUIRE

Get certified ISO 20000:2018 Lead Implementer after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

1200+

Instructors

20+

Minimum Experience

100+

Session Expertise

FAQ's on ISO 20000 Lead Implementer Certification Training in Sao Luis

The ISO 20000:2018 Lead Implementer Training provides aspirants with the skills to perform implementations on ITSM standards.

  • When can I take up mock tests?

    Candidates can take up mock tests on completion of ISO 20000 Lead Implementer Training session.

  • Candidates who clear the exam will receive their results within 7 working days and around 8 more days to get the final certificate.

  • The ISO 20000 Lead Implementer Certification is provided by TUV-SUD, a globally accepted certification body for awarding ISO credentials.

  • Businesses that implement IT Service Management System get to apply advanced IT processes and tools to manage IT services. Implementing ITSM defines the roles and responsibilities for the team which further increases the productivity and efficiency of workers. As a result, applying ITSM as per the ISO standard enables businesses to gain a competitive advantage over others in the industry.

  • Individuals need to undertake ISO 20000 Lead Implementer Certification Training provided by Unichrone. At the end of the session, individuals can take up the lead implementer exam. Professionals who clear ISO 20000 Lead Implementer Exam can earn their certification and pursue jobs in IT sector.

Arrange

Organize prospects

ISO 20000 Lead Implementer Certification is the highest credential offered to individuals involved in managing IT services. This permits ISO 20000 Lead Implementer Certification holders in Sao Luis to organize their career prospects and pursue their dream jobs.

Entail

Justify your abilities

The Certification of ISO 20000 Lead Implementer offers progressive skills for individuals involved in managing IT services. As a result, professionals certified with ISO 20000 Lead Implementer in Sao Luis justify their abilities by conforming with standard requirements.

Variable

Be adaptable

The ISO 20000 standard can be applied by any organization that offers IT services irrespective of its size. ISO 20000 Lead Implementers in Sao Luis are trained to be adaptable while customizing business processes according to the ISO standard.

Modernize

Be advanced

ISO 20000 Lead Implementer Certification assists individuals in gaining knowledge as per the current version of the standard. Certified ISO 20000 lead Implementers in Sao Luis are considered to own advanced insights of implementing ITSM.

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