ISO 20000 Lead Auditor Certification Training in Nuremberg Germany

As per International Standards

  • Online/Group Sessions
  • 4 Days
  • Examination Included
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ISO 20000 Lead Auditor Certification Training Course in other cities of Germany

Is ISO 20000 Lead Auditor Certificate key to professional growth?

ISO 20000 certification indeed represents a significant benchmark in the world of IT Service Management (ITSM). Obtaining this accreditation shows that a business is dedicated to providing top-notch services. It also demonstrates their commitment to ongoing service improvement and embraces best practices. Moreover, it gives the stakeholders and customers a sense of confidence in the service. However, ISO 20000 audits are essential for obtaining this certification. It confirms whether a company's IT Service Management System (SMS) complies with this standard. ISO 20000 Lead Auditor Certification holders conduct audits of an organization's ITSMS against the ISO 20000 standard. They possess specific knowledge and the ability to improve the caliber of service management within the organization. Furthermore, this certification advances their career growth, ace ISO 20000 Lead Auditor Interview, and increases their job prospects.

Essentials of ISO 20000 Lead Auditor Exam

Anyone who wants to conduct IT Service Management System audits in accordance with the ISO 20000 standard should take ISO 20000 Lead Auditor Course in Nuremberg. Professionals such as lead auditors and audit managers, quality assurance specialists, risk managers, IT service managers, compliance managers, process improvement specialists, and IT governance specialists can all benefit from this training. Enrolling in this course empowers candidates to perform first, second, and third-party audits of IT service management systems against standard. After completing their training, they have to clear the ISO 20000 Lead Auditor Exam in Nuremberg to prove their auditing abilities to obtain their credential. The exam consists of 20 multiple choice, subjective questions with 2 hours.

Elevate auditing skills with ISO 20000 Lead Auditor Training in Nuremberg

ISO 20000 Lead Auditor Training gives candidates the skills they need to plan, conduct, report, and follow up an audit of IT SMS. They also learn the purposes, guidelines, procedures, and best practices of an SMS. Additionally, they explore third-party certification and its benefits in improving service performance for businesses. The role and duties of an auditor in the audit process are explained during training. Furthermore, they get the ability to recognize potential risks and vulnerabilities in IT SMS frameworks. This helps them reduce risks and improves the reliability of their IT services.

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ISO 20000 Lead Auditor Exam Format
Exam Name ISO 20000 Lead Auditor Certification Exam
Exam Format Multiple Choice, Subjective-Online
Total Questions 20 Questions
Passing Score 70%
Exam Duration 2 hours

Key Features of ISO 20000 Lead Auditor Certification Training in Nuremberg Germany

Candidates enrolled in ISO 20000 Auditor Training in Nuremberg receive the thorough knowledge and abilities required to conduct ITSMS audits in accordance with ISO/IEC 20000 standards. It also imparts expertise on auditing concepts and the roles of audit teams and internal auditors. Additionally, it places a strong emphasis on reporting audit integrity, confidentiality, and an evidence-based approach. ISO 20000 Auditor Certification Training incorporates real-world examples, case studies, and practical exercises. This enables learners to comprehend and implement ISO 20000 requirements in practical auditing scenarios. Additionally, it helps them manage and lead audit teams more successfully. Participants have an understanding of the prerequisites for official certification, pre-audits, and surveillance audits. They also gain knowledge of key concepts, challenges, and best practices for establishing and assessing IT service management systems. Unichrone offers ISO 20000 Lead Auditor Training in Nuremberg Germany in live online instructor-led sessions and in-classroom methods. This enables individuals to choose methods that best fit their schedules and learning preferences. Upon completion of training, learners attain expertise in evaluating, managing, and enhancing IT services. They enhance the quality, effectiveness, and reliability of businesses' IT services, which helps them prosper as a whole.

  • 4 Day Interactive Instructor –led Online Classroom or Group Training in Nuremberg Germany
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly Qualified, Expert & Certified Trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Lead Auditor course adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Lead Auditor Training Course schedule in Nuremberg Germany

ISO 20000 Lead Auditor Certification Benefits

Higher Salary

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

ISO 20000 Lead Auditor Course Curriculum

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

  • Topics

    • · General
    • · Application

  • Topics

    • · Introduction
    • · Terms Specific to Management System Standards
    • · Terms Specific to Service Management

  • Topics

    • · Understanding the Organisation and its Context
    • · Understanding the Needs and Expectations of Interested Parties
    • · Determining the Scope of the Service Management System
    • · Service Management System

  • Topics

    • · Define auditing
    • · Types of audit- Internal- External
    • · Audit terminology
    • · Benefits of auditing

  • Topics

    • · Auditor
    • · Auditee
    • · Audit team
    • · Guides and observers
    • · Lead auditor
    • · Audit management
    • · Maintaining confidentiality
    • · Independence
    • · Evidence-based approach
    • · Integrity
    • · Fair presentation of audit reports

  • Topics

    • · Management of personnel
    • · Preparation checklists
    • · Scope of work
    • · Managing audit programmes
    • · Communication at all levels of organisation

  • Topics

    • · Personal attributes
    • · Knowledge
    • · Skills
    • · Education and experience

  • Topics

    • · Detection
    • · Sampling for Auditors
    • · Nonconformities
    • · Agreeing Nonconformities
    • · Categorise Nonconformities
    • · Protection and Prevention
    • · Corrective Action
    • · Checking Corrective Action
    • · Listing of Corrective Actions Requests

  • Topics

    • · Leadership and Commitment
    • · Policy
    • · Organisational Roles, Responsibilities, and Authorities

  • Topics

    • · Actions to Address Risks and Opportunities
    • · Service Management Objectives and Planning to Achieve Them
    • · Plan the Service Management System

  • Topics

    • · Resources
    • · Competence
    • · Awareness
    • · Communication
    • · Documented Information
    • · Knowledge

  • Topics

    • · Service Delivery Process
    • · Resolution Process
    • · Relationship Process
    • · Control Process

  • Topics

    • · Monitoring the Processes
    • · Internal Auditor
    • · Development of Metrics
    • · Performance Indicators and Dashboards
    • · Managing the Reviews
    • · Implementation of the Continual Improvement Programme
    • · Preparing Audits
    • · Managing Contractual Disputes

  • Topics

    • · Operational Planning and Control
    • · Service Portfolio
    • · Relationship and Agreement
    • · Supply and Demand
    • · Service Design, Build, and Transition
    • · Resolution and Fulfilment
    • · Service Assurance

  • Topics

    • · Definition of Lead Auditor
    • · Benefits of Auditing

  • Topics

    • · On-Site Auditing Objectives
    • · Conduct Interview
    • · Create and Evaluate Checklist
    • · Questionnaires for Data Collection
    • · Conduct Document Review
    • · Evaluate the Work Done
    • · Provide Sample

  • Topics

    • · Introduction
    • · Benefits of Remote Auditing
    • · Barriers of Remote Auditing
    • · Observe Work Through Surveillance at Workplace
    • · Types of Surveillance
    • · Enhancing Interaction Through Communication
    • · Conduct Document Reviews with Auditees
    • · Data Analysis

  • Topics

    • · Interviews
    • · Observations
    • · Review of Documents and Records

  • Topics

    • · Scope of Report
    • · Identify the Criteria of the Report
    • · Identification of Team
    • · Dates and Locations Where Audit Activity is Conducted
    • · Conclusion
    • · Distribution of Lists
    • · Follow Up the Action Plan
    • · Identifying Good Practices
    • · Confirmation that the Objective has been Achieved
    • · Audit Plan Including Schedule

  • Topics

    • · Communication During Auditing
    • · Procedures and Test Plans
    • · Audit Findings and Documentation

  • Topics

    • · 9Conclusion
    • · Follow-Up
    • · Documentation
    • · Quality Reviews
    • · Closing Meetings
    • · Evaluation of the Action Plan
    • · Surveillance Audit
    • · Internal Auditor Management Programme

  • Topics

    • · Monitoring, Measurement, Analysis, and Evaluation
    • · Internal Audit
    • · Management Review
    • · Service Reporting

  • Topics

    • · Nonconformity and Corrective Action
    • · Continual Improvement

Training Schedule and Fees

Interactive Live Online Sessions (Instructor-led)
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Public Classroom Training in Nuremberg Please check availability with our staff before enroling for Classroom
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Frequently Asked Questions

What is the purpose of ISO 20000 Lead Auditor Training in Nuremberg?

ISO 20000 Lead Auditor Training is designed to emphasize on IT SMS audit principles, audit procedures, and techniques. Candidates attending the training session grasp the widely recognized audit procedures to conduct IT SMS audit. Our trainers offer insights into the standard with their vast knowledge. This helps trainees to clear the exam without any hassles.

What are the eligibility criteria for attending ISO 20000 Lead Auditor Training in Nuremberg Germany?

Individuals need to acquire ISO 20000 Foundation Certification before enrolling in the training program.

What is the duration of ISO 20000 Lead Auditor Training in Nuremberg Germany?

The ISO 20000 Lead Auditor Training is hosted for 4 days in Nuremberg Germany.

Do you provide practice tests?

Yes, participants can take up mock tests at the end of the ISO 20000 Lead Auditor training session.

Do individuals having attended ISO 20000 Lead Auditor Training coach other employees in the organization?

An organization hiring employees who have undergone ISO 20000 Lead Auditor Training stays at an advantage. These individuals are able instill their practices within the other employees for heading towards the company’s end objectives.

Should one devote time to ISO 20000 Lead Auditor Training in Nuremberg Germany?

ISO 20000 Lead Auditor Training opens the door to multiple earning opportunities by offering valuable audit services to organizations. Every industry functioning on an IT system is in need of such individuals for monitoring internal procedures.

How is ISO 20000 Lead Auditor Training useful in making an organization reputed in the industry?

Only professionals having attended ISO 20000 Lead Auditor Training can make an organization attain this specific certification. Once certified, the organization gets recognized by others in the industry as well as by the consumers.

Is ISO 20000 Lead Auditor Training effective in diminishing an organization’s IT expenses?

By implementing the best methods as demanded by ISO 20000 regulations, the lead auditors prevent unwanted IT expenses. Thus, the organization benefits from its employees who have already undergone ISO 20000 Lead Auditor Training.

Are stakeholders’ expectations met by taking up ISO 20000 Lead Auditor Training in Nuremberg Germany?

Stakeholders are drawn to the flawless operations of the organizations they invest in. ISO 20000 Lead Auditor training is meant for offering them service by effectively managing the IT system. IT forms the core of functions in any digitally-operated business.

Does ISO 20000 Lead Auditor Training fulfills one’s dream of working abroad?

ISO 20000 is a globally accepted certification that organizations across nations desire to attain. Naturally, they are always in search of individuals holding ISO Lead Auditor Training. This training is an access to getting placed in organizations overseas.

What are the different types of audits that can only be executed after ISO 20000 Lead Auditor Training?

Other than the internal and external audits, second-party audits, pre-audits, and opinion audits also need to be performed. Gap analysis is also included within the audit types that are mandatory for ITSMS to become ISO 20000 certified. The lead auditor training course equips an individual with the skills required for these audit sessions.

Who can attend ISO 20000 Lead Auditor Training in Nuremberg?

Lead auditors and audit managers, quality assurance specialists, risk managers, IT service managers, compliance managers, process improvement specialists, and IT governance specialists can enroll in the training session.

What is the format of ISO 20000 Lead Auditor Exam in Nuremberg Germany?

The ISO 20000 Lead Auditor Exam in Nuremberg Germany consists of multiple-choice questions that have to be attempted within 2 hours.

How can I pass the ISO 20000 Lead Auditor Exam in Nuremberg?

Individuals can pass the lead auditor exam by obtaining 70% or more.

Is there a re-examination policy?

Yes, candidates who fail to clear the exam in the first attempt can make 2 free attempts to pass the exam.

Is self-paced learning enough to prepare for an ISO 20000 Lead Auditor Exam in Nuremberg Germany?

Self-studying is important but it is inadequate to get ready for writing an ISO 20000 Lead Auditor Exam in Nuremberg Germany. Aspirants are required to take up professional coaching as is offered by Unichrone.

What is assessed by an ISO 20000 Lead Auditor Exam?

The capability of organizing and conducting audits from start to end is judged through the ISO 20000 Lead Auditor Examination. It analyzes if the candidate is capable of accomplishing the audit process along with its follow-ups.

How do organizations benefit from ITSM?

Organizations complying with ISO 20000 standard need to audit IT Service Management System at regular intervals. IT SMS helps businesses in enhancing the effectiveness of IT services delivered. Auditing IT SMS as per the requirements demonstrates an organization’s compliance with the standard. IT SMS audit helps businesses to find areas of improvement that can increase customer satisfaction.

What is the purpose of ISO 20000 Lead Auditor Certification in Nuremberg Germany?

The ISO 20000 Lead Auditor Certification is recognized globally. Pursuing the certification assists individuals to acquire the expertise to audit IT SMS. This entitles businesses to look for professionals who can tailor the requirements of the ISO standard and perform the audit of the service management system.

Who awards the ISO 20000 Lead Auditor Certification in Nuremberg Germany?

The ISO 20000 Lead Auditor Certification in Nuremberg Germany is awarded by Unichrone on clearing the exam.

What next after ISO 20000 Lead Auditor Certification?

Professionals can pursue a career with Lead Auditor Certification or broaden their knowledge of the standard by taking up ISO 20000 Lead Implementer Certification.

Why is an ISO 20000 Lead Auditor Certification valued so much by organizations?

ISO 20000 Lead Auditor Certification empowers individuals to check if an organization is implementing the regulative principles. They are required for examining the IT management system at every step.

Can one switch job roles in IT auditing by attaining an ISO 20000 Lead Auditor Certification in Nuremberg?

Individuals possessing an ISO 20000 Lead Auditor Certification have an excellent grip of auditing techniques. Their expertise is of great advantage for executing different tasks in the IT domain, especially audit processes.

What is the significance of an ISO 20000 Lead Auditor Certification holder in an organization?

Only those holding an ISO 20000 Lead Auditor Certification are eligible for preparing the specific ISO audit. The audit process is crucial in identifying if the IT service management system is aligned with ISO regulations.

Is it appropriate for technical experts to earn an ISO 20000 Lead Auditor Certification in Nuremberg Germany?

ISO 20000 Lead Auditor Certification in Nuremberg Germany is a must-have for technical experts and consultants. In this era of multitasking, it is better for a professional to gain in-depth knowledge in the field he/she is associated with.

Is an ISO 20000 Lead Auditor Certification essential for conducting both internal and external audits?

External audits are usually done by a third-party auditing service provider. Individuals desiring to pursue this as a career must obtain an ISO 20000 Lead Auditor Certification. On the other hand, it is mandatory for those leading IT audit teams in their respective employer organizations.

Does an ISO 20000 Lead Auditor Certification transform an employee into an organizational asset?

Employees holding an ISO 20000 Lead Auditor Certification are knowledgeable about the concepts of preparing and managing audits. Audits are necessary for time-to-time checking of an organization’s IT system compliance with the specific ISO. The auditors are treasured by their organizations.

Does one get professionally secured by achieving an ISO 20000 Lead Auditor Certification in Nuremberg Germany?

ISO 20000 Lead Auditor Certification in Nuremberg Germany is one’s access into the multifaceted domain of information technology. It makes one specialized in the core IT functions in the purview of creating and managing an IT framework.

Do the employees bearing an ISO 20000 Lead Auditor Certification introduce a system of continuous improvement?

An organization with ISO 20000 Lead Auditor Certified employees never lags behind in its IT practices. They ensure the system’s effectiveness by executing 1st, 2nd, and 3rd party audits at regular time intervals.

Can one assist in risk management by obtaining an ISO 20000 Lead Auditor Certification in Nuremberg Germany?

ISO 20000 Certification in Nuremberg Germany requires an IT service structure to exercise risk-assessment controls. Individuals with an ISO Lead Auditor Certification are entrusted with the task of implementing such measures. They are in charge of supervising the active execution of these measures.

What is the significance of an ISO 20000 Lead Auditor Certification in enhancing the accountability of employees?

The audit processes carried out by ISO 20000 Lead Auditor Certification holders make other employees increasingly aware of their actions. Transparency at all levels of an organization starting from the IT department, is maintained.

ISO 20000 Lead Auditor Examination Procedure

PREPARE

Attend intense 4 day ISO 20000 Lead Auditor Training offered by Unichrone. Fulfil all the requirements before the examination.

APPLY

Apply for the ISO 20000 Lead Auditor Exam, conducted by Unichrone, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.

ACQUIRE

Get certified ISO 20000 Lead Auditor after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

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FAQ's on ISO 20000 Lead Auditor Certification Training in Nuremberg

The ISO 20000 Lead Auditor Training provides candidates with the skills to perform audit of ITSMS instilled within the organization.

Spark

Be an inspiration

ISO 20000 Lead Auditor Certification helps individuals to acquire sophisticated ITSM auditing skills in the field. Individuals in the IT sector are often inspired by ISO 20000 Lead Auditors in Nuremberg and look forward to earning the certification.

Expect

Look for best prospect

ISO 20000 Lead Auditor Certification enables professionals to pursue a wide range of opportunities in the IT sector. Certified ISO 20000 Lead Auditors in Nuremberg look forward to choosing the best prospect that meets their career goals.

Elite

Pursue bigger position

Professionals willing to enhance their career in the auditing field of ITSM can pursue ISO 20000 Lead Auditor Certification. Certified ISO 20000 Lead Auditors in Nuremberg are further encouraged to take up bigger positions and earn higher incomes.

Domain

Specialize your abilities

ISO 20000 Lead Auditor Certification imparts the best auditing techniques followed in the field. Individuals willing to be certified as ISO 20000 Lead Auditors in Nuremberg get a chance to specialize their auditing skills and improvise ITSM.

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