ISO 20000 Lead Implementer Certification Training in Santo Domingo Oeste Dominican Republic

As per International Standards

  • Online/Group Sessions
  • 4 Days
  • Examination Included
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ISO 20000 Lead Implementer Certification

ISO 20000 Lead Implementer Certification in Santo Domingo Oeste Dominican Republic is provided to individuals who can demonstrate their skills in implementing IT SMS. Certified ISO 20000 Lead Implementers execute and manage a service management system. Organizations certified with ISO 20000 need to instill IT SMS as per the requirements of the standard. As a result, certified professionals who can showcase their advanced skills can be recruited by large organizations. Any organization in the IT sector can apply the standard, irrespective of its size. In addition, the certification of ISO 20000 Lead Implementer is recognized internationally. This provides ample opportunities for professionals pursuing a career in IT Service Management. Furthermore, certified ISO 20000 Lead Implementers gain a competitive advantage over their peers in the field.

ISO 20000 Lead Implementer Training in Santo Domingo Oeste Dominican Republic

ISO 20000 Lead Implementer Certification Training in Santo Domingo Oeste is provided by Unichrone through certified and experienced trainers. During the training program, our trainers offer practical insights into the field. Candidates attending ISO 20000 Lead Implementer Training session master the implementation procedures, IT SMS policy, and requirements of the standard. With the updated skillset, professionals are prepared to be industry-ready on completion of the training program. Such certified professionals stand out from the crowd and land their dream jobs beyond the borders of their home country.

Key Features of ISO 20000 Lead Implementer Certification Training in Santo Domingo Oeste

ISO 20000 Lead Implementer Training in Santo Domingo Oeste is offered in live online method and in-classroom method. Professionals enrolling in the course can access the training material and case studies provided along with it. At the end of ISO 20000 Lead Implementer Certification Training program, trainees will be awarded a course completion certificate. Thereafter, individuals need to attend the ISO 20000 Lead Implementer Exam. The exam is designed to cover the ISO standard, its context, brief of IT SMS, and the implementation procedures. Candidates who clear the exam with the required passing score can obtain their ISO 20000 Lead Implementer Certification.

  • 4 Day Interactive Instructor–led Online Classroom or Group Training in Santo Domingo Oeste Dominican Republic
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly qualified, expert & accredited trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Lead Implementer course adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Lead Implementer Training Course schedule in Santo Domingo Oeste Dominican Republic
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ISO 20000 Lead Implementer Exam Format
Exam Name ISO 20000 Lead Implementer Certification Exam
Exam Format Multiple Choice, Subjective-Online
Total Questions 100 Questions
Passing Score 70%
Exam Duration 2 hours

ISO 20000 Lead Implementer Certification Benefits

Higher Salary

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

ISO 20000 Lead Implementer Course Curriculum

  • Topics

    • · Introduction

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

  • Topics

    • · ISO/IEC 20000-1: 2011
    • · Key differences - ISO 20000 & ITIL®
    • · ITIL® life cycles
    • · Clauses ISO/IEC 20000-1: 2011

  • Topics

    • · Management responsibility
    • · Governance of processes operated by other parties
    • · Document management
    • · Establish and improve the SMS
    • · Resource management

  • Topics

    • · Introduction
    • · Design & Transition of New or Changed Services

  • Topics

    • · Define auditing
    • · Types of audit
    • · Audit terminology
    • · Benefits of auditing

  • Topics

    • · Auditor
    • · Auditee
    • · Audit team
    • · Guides and observers
    • · Lead auditor
    • · Audit management
    • · Maintaining confidentiality
    • · Maintaining confidentiality
    • · Evidence-based approach
    • · Evidence-based approach
    • · Fair presentation of audit reports

  • Topics

    • · Management of personnel
    • · Preparation checklists
    • · Scope of work
    • · Managing audit programmes
    • · Communication at all levels of organisation

  • Topics

    • · Personal attributes
    • · Knowledge
    • · Skills
    • · Education and experience

  • Topics

    • · Detection
    • · Protection
    • · Prevention

  • Topics

    • · Initialise the report
    • · Prepare activities
    • · Prepare plans
    • · Assigning the work to the team
    • · Preparing documents
    • · Conduct open meeting
    • · Prepare and distribute reports
    • · Complete the audit
    • · Conduct a follow-up

  • Topics

    • · Question
    • · Check
    • · Observe

  • Topics

    • · Audit requirements
    • · Audit documents

  • Topics

    • · Service level management
    • · General requirements
    • · Service catalogue
    • · Service level agreement
    • · Supportive agreements
    • · Service process

  • Topics

    • · Scope definition
    • · Scope consideration
    • · Scope statement
    • · Scope agreement
    • · Guidelines

  • Topics

    • · Configuration and release management
    • · Change management
    • · Management of capacity and availability
    • · Service continuity

  • Topics

    • · IT security policies
    • · Security risks assessment
    • · Controls
    • · Documents and records
    • · Managing the operations

  • Topics

    • · Service delivery process
    • · Resolution process
    • · Relationship process
    • · Control process

  • Topics

    • · Monitoring the processes
    • · Internal auditor
    • · Development of metrics
    • · Performance indicators and dashboards
    • · Managing the reviews
    • · Implementation of the continual improvement program
    • · Preparing audits
    • · Managing contractual disputes

  • Topics

    • · Preparing for an ISO 20000 certification audit

Training Schedule and Fees

Interactive Live Online Sessions (Instructor-led)
Jul
2022
04
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 09:00 AM - 05:00 PM
15% off $1900 $1615
Jul
2022
18
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 09:00 AM - 05:00 PM
15% off $1900 $1615
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2022
01
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15% off $1900 $1615
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16
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 09:00 AM - 05:00 PM
15% off $1900 $1615
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15% off $1900 $1615
Sep
2022
19
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 09:00 AM - 05:00 PM
15% off $1900 $1615
Public Classroom Training in Santo Domingo Oeste Please check availability with our staff before enroling for Classroom
Jul
2022
25
Mon
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28
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 09:00 AM - 05:00 PM
15% off $2500 $2125
Aug
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29
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 09:00 AM - 05:00 PM
15% off $2500 $2125
Sep
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26
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 09:00 AM - 05:00 PM
15% off $2500 $2125
Oct
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24
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 09:00 AM - 05:00 PM
15% off $2500 $2125
Nov
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28
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 09:00 AM - 05:00 PM
15% off $2500 $2125
Dec
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19
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 09:00 AM - 05:00 PM
15% off $2500 $2125

Frequently Asked Questions

How will I benefit from online ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

Candidates enrolling for online method can attend the training session at the comfort of their home or office. The sessions are live, wherein the trainer and candidate will log in at the same time.

Why do I need to attend ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

The training program is designed to assist professionals in gaining an in-depth understanding of the ISO 20000 standard. Our expert trainers conduct interactive sessions through practical exercises. This helps trainees to obtain practical knowledge of the standard and apply best practices of implementing IT SMS.

How long is the ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

The ISO 20000 Lead Implementer Training is conducted for 4 days in Santo Domingo Oeste.

What can I access during ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

Participants can access the training material and case studies while attending the training session.

Is ISO 20000 Lead Implementer Training effective in the smooth sailing of an organization?

An organization that offers ISO 20000 Lead Implementer Training to its employees stays rest assured of its uninterrupted functioning. Hiring trained individuals also benefits the organization in the same way.

Can one become the asset of his employer organization after ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

Individuals having undergone ISO 20000 Lead Implementer Training are treasured by organizations due to the latter’s multiple competencies. From drafting business cases to reviewing the management, they hold an excellent command over each task.

Can an IT system become ISO certified without being initiated by professionals who possess ISO 20000 Lead Implementer Training?

Without attending ISO 20000 Lead Implementer Training, the criteria for becoming ISO certified can’t be met by an IT. To get approved by the concerned ISO standards, an organization should hire trained individuals.

Does ISO 20000 Lead Implementer Training in Santo Domingo Oeste result in a promising IT management career?

ISO 20000 Lead Implementer Training equips the candidate with the potential to tackle multifarious IT service management operations. These trained individuals are always on the wish list of recruiters.

Is ISO 20000 Lead Implementer Training helpful in making an organization cost-effective?

ISO 20000 requirements for implementing ITSMS include procedures for continuous improvement within the organization. This is achieved with the assistance of employees who have undergone ISO 20000 Lead Implementer Training.

Does ISO 20000 Lead Implementer Training make an organization stand out?

In this fast-paced technical era, organizations give a tough competition to each other in terms of their digital capabilities. Naturally, an organization that has employees having attended ISO 20000 Lead Implementer Training will be recognized quickly.

How is ISO 20000 Lead Implementer Training related to customer satisfaction?

Individuals undertaking ISO 20000 Lead Implementer Training efficiently handle an organization’s IT processes. From data management to security, every responsibility is taken care of by them. To make correct data available for inference, and no exploitation of consumer information boost consumer’s confidence. They rely on such organizations that possess a well-secured IT framework.

Should IT employees take time out for ISO 20000 Lead Implementer Training in Santo Domingo Oeste?

ISO 20000 Lead Implementer Training is highly beneficial for IT employees. It prepares them for the core functions in managing IT services in organizations of all sizes. They can spread their wisdom in other departments for collectively approaching the organization’s end objectives.

What is the ISO 20000 Lead Implementer Exam format in Santo Domingo Oeste?

The exam comprises multiple-choice questions that have to be attempted within 2 hours.

What is the passing score to clear ISO 20000 Lead Implementer Exam?

The passing score to obtain the certification is set at 70%.

When can I retake the exam?

Candidates can retake the exam by paying additional re-examination fees.

How to prepare for an ISO 20000 Lead Implementer Exam in Santo Domingo Oeste?

Merely studying the course material isn’t sufficient to prepare for the ISO 20000 Lead Implementer Exam. Candidates need to go through an educational training as is offered by Unichrone.

What is judged by the ISO 20000 Lead Implementer Exam?

ISO 20000 Lead Implementer Examination evaluates an individual’s potential in directing an IT system towards the concerned ISO benchmark. It judges the candidate’s skills in incorporating and exercising the ISO aligned measures.

Who can be ISO 20000 Lead Implementer in Santo Domingo Oeste?

Auditors, managers, consultants, members of the ITSMS team, and professionals willing to broaden their knowledge on the standard can pursue the certification.

What are the benefits of ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

ISO 20000 Lead Implementer Certification is awarded to individuals who can manage and implement IT SMS. The standard is internationally recognized and applied by various organizations. This in turn has increased the demand for professionals pursuing ISO 20000 Lead Implementer Certification.

Are there any prerequisites to take up ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

There are no prerequisites to take ISO 20000:2018 Lead Implementer Course however, ISO 20000 Foundation Training would be an added advantage.

What costs will I incur with ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

Individuals pursuing ISO 20000 Lead Implementer Certification will incur the cost of training and exam fees in Santo Domingo Oeste.

Why do organizations seek individuals with an ISO 20000 Lead Implementer Certification?

Individuals with an ISO 20000 Lead Implementer Certification are adept in designing an organizational structure for IT management. Their knowledge of aligning IT practices with ISO is sought after by the hirers.

Can an individual involved in auditing benefit from an ISO 20000 Lead Implementer Certification?

The knowledge acquired for achieving an ISO 20000 Lead Implementer Certification also includes audit function techniques. Therefore, this certification makes the candidate adept in audit related tasks, as well.

Does earning an ISO 20000 Lead Implementer Certification in Santo Domingo Oeste give job satisfaction?

ISO 20000 Lead Implementer Certification makes one skillful for serving different IT functions other than just planning or introducing it. The individual possessing this certification becomes a versatile employee in an organization.

How relevant is it to accomplish an ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

ISO 20000 Lead Implementer Certification comes in handy for being employed in any of the high-profile organizations. These corporations are always in need of expertise for handling their IT and other operations management.

Can one become self-employed by earning an ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

One can become an independent technical advisor or consultant with an ISO 20000 Lead Implementer Certification. This accreditation equips an individual with a comprehensive understanding of the concerned ISO principles. They are adept in framing a service management system that meets those regulations.

Which 3 kinds of ITSMS implementation techniques are mastered by ISO 20000 Lead Implementer Certified individuals?

Partial, external, and internal implementation techniques are within the grasp of individuals holding an ISO 20000 Lead Implementer Certification. External implementation refers to consulting services that can be offered without becoming a full-time employee.

How does one contribute to his organization’s success by earning an ISO 20000 Lead Implementer Certification?

Effective incident management is the key feature of a successful IT system within an organization. Professionals bearing an ISO 20000 Lead Implementer Certification are appropriate for handling this responsibility.

Are the ISO 20000 Lead Implementer Certification holders responsible for the surveillance of ITSMS?

Individuals possessing an ISO 20000 Lead Implementer Certification conduct surveillance of the IT system to ensure the latter’s performance. They ensure that the IT functions are aligned with their commitment to the organization.

Can one explore diverse industries after obtaining an ISO 20000 Lead Implementer Certification in Santo Domingo Oeste?

IT services have become an integral part of the leading industries across the globe. ISO 20000 Lead Implementer Certification makes one eligible to access the newly defined IT service functions in different sectors.

How does an ISO 20000 Lead Implementer Certification impact an organization’s risk controls?

ISO 20000 Lead Implementer Certification empowers an employee to initiate and execute risk assessment practices. This keeps a check on the organization’s IT system against any kind of non-conformities with ISO requirements.

ISO 20000 Lead Implementer Examination Procedure

PREPARE

Attend intense 4 day ISO 20000 Lead Implementer Training offered by Unichrone. Fulfil all the requirements before the examination.

APPLY

Apply for the ISO 20000 Lead Implementer Exam, conducted by Unichrone, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.

ACQUIRE

Get certified ISO 20000:2018 Lead Implementer after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

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Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

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20+

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FAQ's on ISO 20000 Lead Implementer Certification Training in Santo Domingo Oeste

The ISO 20000:2018 Lead Implementer Training provides aspirants with the skills to perform implementations on ITSM standards.

Arrange

Organize prospects

ISO 20000 Lead Implementer Certification is the highest credential offered to individuals involved in managing IT services. This permits ISO 20000 Lead Implementer Certification holders in Santo Domingo Oeste to organize their career prospects and pursue their dream jobs.

Entail

Justify your abilities

The Certification of ISO 20000 Lead Implementer offers progressive skills for individuals involved in managing IT services. As a result, professionals certified with ISO 20000 Lead Implementer in Santo Domingo Oeste justify their abilities by conforming with standard requirements.

Variable

Be adaptable

The ISO 20000 standard can be applied by any organization that offers IT services irrespective of its size. ISO 20000 Lead Implementers in Santo Domingo Oeste are trained to be adaptable while customizing business processes according to the ISO standard.

Modernize

Be advanced

ISO 20000 Lead Implementer Certification assists individuals in gaining knowledge as per the current version of the standard. Certified ISO 20000 lead Implementers in Santo Domingo Oeste are considered to own advanced insights of implementing ITSM.

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