ISO 20000 Foundation Certification Training

As per International Standards

  • Online/Group Sessions
  • 1 Day
  • Examination Included
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Why Is It Worth Pursuing ISO 20000 Foundation Certification?

High-paying jobs await individuals with a thorough knowledge of IT Service Management Systems. Even businesses prefer certified professionals who know the fundamentals of managing ITSMS. Individuals possessing ISO 20000 Foundation Certification are familiar with ITSMS. They have impeccable knowledge of their role in implementing and managing ITSMS. IT service providers and even regular businesses comply with ISO 20000 Standard. The ISO Standard further states the clauses necessary for installing ITSMS. This enhances the demand for professionals certified with ISO 22000 Foundation.

ISO 20000 Foundation Certification Training

ISO 20000 Foundation Training validates an individual’s understanding of the ISO 20000 Standard. Organizations prefer trained professionals because of their competence in the assessment of ITSMS. Certified professionals follow the best practices to conform with the latest requirements. Enrolling in ISO 20000 Foundation Training allows professionals to learn ITSM concepts and other requisites. This allows professionals to be competent in improving IT service management systems. Whether they are entrepreneurs or employees, this knowledge proves highly beneficial for them. Certified individuals also take charge of evaluating the present ITSMS of the organization.

Key Features of ISO 20000 Foundation Training

Process owner, ITSM team member, system/database administrator, operations manager are a few roles for ISO 20000 Foundation professionals. Professionals attempt ISO 20000 Foundation Exam at the end of the training session. This helps in measuring their comprehension of ITSM as per ISO 20000 Standard. Certified individuals own globally recognized skills that align with the organizational business goals. They stand out in the crowd and attract the eye of recruiters who offer good remuneration. ISO 20000 Foundation Certification accompanies a clear understanding of ISO 20000-1:2018. ISO 20000 Foundation Certification holders become adept at uplifting the credibility and reputation of organizations. Furthermore, professionals can confidently attendISO 20000 Foundation Interview and ace it with the background of ISO 20000 Foundation Training.

  • 1 Day Interactive Instructor –led Online Classroom or Group Training
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly qualified, expert & accredited trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Foundation Course adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Foundation Training Course schedule
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ISO 20000 Foundation Exam Format
Exam Name ISO 20000 Foundation Certification
Exam Format Multiple Choice
Total Questions 30 Questions
Passing Score 70%
Exam Duration 60 Minutes

ISO 20000 Foundation Course Curriculum

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

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ISO 20000 Foundation Certification Benefits

Higher Salary

Earn 20% more salary than non-certified professionals in the field

Greater Responsibilities

Enhance your performance with additional responsibilities in the organization

Diverse Job Roles

Broaden your scope at the organization as compared to your peers

Global Recognition

Global recognition across different domains and industries with this certificate

Versatile Opportunities

Land at your dream job in large organizations with great expertise

Sophisticated Skillsets

Validates the advanced experience, skills and knowledge gained by professionals

Frequently Asked Questions

Why do I need to attend ISO 20000 Foundation Certification Training?

Our expert trainers engage trainees in practical exercises during the course of ISO 20000 Foundation Training. This further helps in gaining practical insights on ITSM and be well-versed with industry practices. As a result, individuals attending ISO 20000 Foundation Training can ace the exam easily.

What are the objectives of ISO 20000 Foundation Training course?

On attending ISO 20000 Foundation Training, candidates will be able to:

  • Gain an in-depth understanding of ITSM
  • Master the skills required to implement ITSM
  • Interpret the requirements of the ISO 20000 Standard
  • Analyze the relation of ISO 20000 with other regulatory frameworks

What is provided during the ISO 20000 Foundation Training?

Professionals taking up ISO 20000 Foundation Training can access case studies and other interactive exercises.

Can I take up mock tests?

Yes, trainees can take up mock tests at the end of the ISO 20000 Foundation Training session.

How is the ISO 20000 Foundation Exam conducted?

Trainees are required to attempt 30 multiple-choice questions within 1 hour to pass the ISO 20000 Foundation Exam.

Is there a re-examination policy?

Candidates who could not clear the exam in the first attempt can retake the exam for second time without any fee.

What is the cost of ISO 20000 Foundation Exam?

The cost of ISO 20000 Foundation exam is included in the training cost.

What is ISO 20000?

ISO 20000 is a standard that is released for defining Information Technology Service Management (ITSM). The requirements of this standard entitle businesses to deliver better quality services to their customers. The ITSM system aligns the IT processes in accordance with business needs and international practices.

How does ISO 20000 Foundation Certification benefit me?

Individuals pursuing ISO 20000 Foundation Certification gain instant recognition from businesses operating in the IT sector. Possessing this certification enables candidates to pursue career opportunities across various countries. In addition, ISO 20000 certified professionals earn higher salaries when compared to non-certified counterparts.

What is the process of obtaining ISO 20000 Foundation Certification?

Individuals pursuing ISO 20000 Foundation certification are required to enroll in the training course offered by Unichrone. On completing the training session, trainees have to attempt the exam and gain the required passing score to obtain the certification.

Are there any prerequisites for attending the ISO 20000 Foundation Certification?

No, there are no prerequisites to be fulfilled for pursuing ISO 20000 Foundation Certification.

ISO 20000 Foundation Examination Procedure

PREPARE

Attend intense 1 day ISO 20000 Foundation Training offered by Unichrone. Fulfil all the requirements before the examination.

APPLY

Apply for the ISO 20000 Foundation Exam, conducted by Unichrone, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.

ACQUIRE

Get certified ISO 20000 Foundation after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

1200+

Instructors

20+

Minimum Experience

100+

Session Expertise

The ISO 20000 Foundation Training is conducted for a day across various countries.

The ISO 20000 Foundation Certification is awarded by Unichrone to individuals who clear the exam.

The answer to this question could be ‘’why not ISO 20000?”. An organization complying with this standard is always on a winning streak. Its IT projects can never go overboard in terms of expenses and assure success at all times, instead. This benchmark is crucial for aligning IT operations of an enterprise with its business objectives.

ISO 27001 is the yardstick to measure an organization’s cyber security status. It deals with the privacy of an enterprise’s IT assets. On the other hand, ISO 20000-1 assists in the smooth functioning and delivery of IT services within an organization. This ISO Standard is a benchmark for ensuring the IT performance quality in catering to a company’s business goals.

ISO/IEC 20000-1 2018 standard is highly beneficial for facilities management, business and IT services. Establishments possessing this certification ensure effective service delivery. It is proof of the presence of standard SMS in an organization.

The ISO 20000 Foundation Exam is conducted at the end of the training session.

Yes, we provide a course completion certificate on completing the ISO 20000 Foundation Training session.

Yes, it definitely is. The unpredictability of service management systems often cause stakeholders to lose trust in certain businesses. So, organizations certified by ISO/IEC 20000-1 stand out to them in terms of credibility. This accreditation demonstrates the organization’s sincerity in delivering quality service.

To become ISO 20000-1:2018 an organization must do the following:
  • Develop and implement an ITSMS
  • Monitor and maintain it
  • Continuously improve it

An enterprise owning ISO 20000-1:2018 Certification receives the following advantages:
  • Improved corporate image of the organization
  • Enhanced credibility and consumer’s confidence
  • Improved service management resulting in lower rate of incidents

Rejoice

Get hold of your career

ISO 20000 Foundation Certification is one of the well-known credentials offered to individuals pursuing a career in the IT sector. As a result, professionals certified with ISO 20000 Foundation attain a wide range of prospects to pave their career path.

Trust

Be notable

The ISO 20000 standard is internationally known and accepted by large organizations operating in the information technology sector. This makes it easier for professionals taking up ISO 20000 Foundation Certification to be noted and recruited by such organizations.

Polish

Be skillful

ISO 20000 Foundation Certification comprises sophisticated techniques of managing and implementing IT Service Management System. This offers a chance for certified ISO 20000 Foundation to obtain knowledge of the techniques and be skillful.

Yearn

Meet your desired goals

Professionals certified with ISO 20000 can enhance their value in the market by attaching the ISO certification. This further makes it easier for ISO 20000 Foundation Certification holders to meet their desired career goals and acquire higher pay.

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