ISO 20000 Foundation Certification Training in Aqtobe Kazakhstan

As per TUV-SUD Standards

  • Online/Group Sessions
  • 1 Day
  • Examination Included
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ISO 20000 Foundation Certification Training in other cities of Kazakhstan

What is ISO 20000 Certification and its benefits?

ISO 20000 is a global standard that describes the requirements for an Information Technology Service Management (ITSM) System. ISO 20000 is comprised of two parts: a specification for IT Service Management (ISO 20000-1) and a code of practice for service management (ISO 20000-2). The ISO 20000 Foundation Certification is considered to impart knowledge of how to implement business strategies in accordance with the ISO 20000 framework. By implementing ISO 20000 within the architecture of the organisation, businesses can identify which services have deviated from the actual plan and how it can be improved without increasing the cost.

ISO 20000 Foundation Certification Training in Aqtobe

Unichrone offers ISO 20000 Foundation Training program in Aqtobe Kazakhstan through its internationally experienced trainers with ISO 20000 credential. On completing the ISO 20000 Foundation training, candidates can enroll for the exam provided by Unichrone and obtain the ISO 20000 Foundation credential. The ISO 20000 standard is recognised globally, thereby offering candidates a wide range of opportunities in their career. Certified professionals gain a competitive edge over their counterparts. They possess the expertise to reduce the unnecessary costs of organisations by delivering services according to the requirements of stakeholders and customers.

Key Features of ISO 20000 Foundation Certification Training in Aqtobe

The ISO 20000 Foundation training course in Aqtobe Kazakhstan by Unichrone enables candidates to comprehend basic phrases, processes and guidelines of the ISO 20000 standard. Professionals with the credential of ISO 20000 Foundation can assist the team in carrying out programs that will enhance the ITSM and make it more consistent and efficient. The ISO 20000 Foundation course is crafted around performance measurement, management commitment, and continual improvement concepts, thereby assisting candidates to develop strategies in accordance with business goals and objectives by complying with ISO 20000 Standard. Candidates willing to join the team of ITSMS have huge demand in the industry as the IT sector has vigorously changed over the years.

  • 1 Day Interactive Instructor –led Online Classroom or Group Training in Aqtobe Kazakhstan
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly qualified, expert & accredited trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Foundation Course in Aqtobe adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Foundation Training Course schedule in Aqtobe Kazakhstan
Corporate Group Training
  • Customized Training
  • Live Instructor-led
  • Onsite/Online
  • Flexible Dates
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ISO 20000 Foundation Exam Format
Exam Name ISO 20000 Foundation Certification
Certification Body TUV-SUD
Exam Format Multiple Choice
Total Questions 30 Questions
Passing Score Minimum passing score of 70%
Exam Duration 60 Minutes

ISO 20000 Foundation Certification Benefits

Higher Salary

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

ISO 20000 Foundation Course Curriculum

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

Training Schedule and Fees

Interactive Live Online Sessions (Instructor-led)
 09:00 AM - 05:00 PM
15% off $1299 $1170
 09:00 AM - 05:00 PM
15% off $1299 $1170
 09:00 AM - 05:00 PM
15% off $1299 $1170
 09:00 AM - 05:00 PM
15% off $1299 $1170
 09:00 AM - 05:00 PM
15% off $1299 $1170
 09:00 AM - 05:00 PM
15% off $1299 $1170
Public Classroom Training in Aqtobe Please check availability with our staff before enroling for Classroom
 09:00 AM - 05:00 PM
15% off $1599 $1360
 09:00 AM - 05:00 PM
15% off $1599 $1360
 09:00 AM - 05:00 PM
15% off $1599 $1360
 09:00 AM - 05:00 PM
15% off $1599 $1360
 09:00 AM - 05:00 PM
15% off $1599 $1360
 09:00 AM - 05:00 PM
15% off $1599 $1360

Frequently Asked Questions

What are the benefits of ISO 20000 Foundation Training offered by Unichrone?

ISO 20000 Foundation Training is offered in various methods. Our trainers possess vast experience in the field, thereby providing real-time insights into the standard. This assists candidates to be industry-ready while looking for jobs. Candidates can choose their desired method of training and attend the session at their comfort.

How is the ISO 20000 Foundation Training conducted in Aqtobe?

The ISO 20000 Foundation Training in Aqtobe is conducted in live online method and in-classroom method.

What is the duration of ISO 20000 Foundation Training?

The ISO 20000 Foundation Training is conducted for a day in Aqtobe.

Do you provide mock tests?

Yes, we provide mock tests at the end of the ISO 20000 Foundation training session.

What is the format of ISO 20000 Foundation Exam?

ISO 20000 Foundation Exam consists of multiple-choice questions. Candidates need to attempt all the questions within 60 minutes.

Can I retake the exam if I fail in the first attempt?

Yes, candidates can retake the exam. For the subsequent attempts candidates have to pay the re-examination fees.

What is the passing score to clear the ISO 20000 Foundation Exam?

The passing score to clear the exam is set at 70% or more.

What is ISO 20000 Standard all about?

The ISO 20000 Standard specifies the requirements that have to be met by the organization for implementing IT SMS. Any organization in the IT sector can apply the standard and demonstrate their compliance by increasing the effectiveness of IT services.

What are the benefits of owning ISO 20000 Foundation Certification in Aqtobe?

ISO 20000 Foundation Certification is recognized globally. The certification enables individuals to upskill and broaden their knowledge on the standard. Professionals owning the certification are easily identified and recruited by large corporations applying the standard. This entitles professionals to earn higher salaries and climb up the career ladder.

What are the prerequisites of taking up ISO 20000 Foundation Certification in Aqtobe?

There are no prerequisites for pursuing ISO 20000 Foundation Certification.

Who awards the ISO 20000 Foundation Certification?

The ISO 20000 Foundation Certification is awarded by TUV-SUD.

ISO 20000 Foundation Examination Procedure


Attend intense 1 day ISO 20000 Foundation Training offered by Unichrone. Fulfil all the requirements specified by the TUV-SUD before the examination.


Apply for the ISO 20000 Foundation Exam, conducted by Unichrone, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.


Get certified ISO 20000 Foundation after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies




Minimum Experience


Session Expertise

FAQ's on ISO 20000 Foundation Certification Training in Aqtobe

The ISO 20000 Foundation Training provides candidates with the skills to implement ITSM as per the ISO standard.


Shape your growth

ISO 20000 Foundation Certification is the elite credential offered to professionals engaged in IT security management. As a result, professionals owning ISO 20000 Foundation Certification in Aqtobe can easily shape their growth in IT.


Establish your profile

The Certification of ISO 20000 Foundation is widely recognized in various countries and large IT enterprises. This further makes it easier for ISO 20000 Foundation professionals in Aqtobe to establish their profile by managing IT services.


Comply with standard

ISO 20000 Standard is constantly revised at regular intervals to comply with the latest developments in IT service management. Individuals aspiring to be certified with ISO 20000 Foundation in Aqtobe are trained to apply industry-standard techniques of implementing ITSM.


Apply your abilities

ISO 20000 Foundation Certification enables professionals to attain the best techniques of implementing ITSM. In addition, ISO 20000 Foundation Certification holders in Aqtobe apply their abilities in designing an up-to-date ITSM.

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