ISO 20000 Lead Implementer Certification Training in Kazakhstan

As per TUV-SUD Standards

  • Online/Group Sessions
  • 4 Days
  • Examination Included
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ISO 20000 Lead Implementer Certification Training Course in other cities of Kazakhstan

ISO 20000 Lead Implementer Certification in Kazakhstan

ISO 20000 Lead Implementer Certification in Kazakhstan is awarded to individuals who implement IT Service Management System (SMS). Certified ISO 20000 Lead Implementers engage in executing the IT SMS as per the requirements of the standard. Organizations applying ISO 20000 certification into their framework demonstrate their effectiveness in delivering IT services. Businesses look for certified ISO 20000 Lead Implementers to assist them in implementing the service management system. The certification is recognized across various nations, enabling professionals to look for career opportunities on a global scale. In addition, professionals can earn higher salaries when compared to non-certified professionals in the field. With ISO 20000 Lead implementer Certification, professionals acquire the necessary expertise to execute IT SMS within the organization.

ISO 20000 Lead Implementer Certification Training in Kazakhstan

Unichrone offers ISO 20000 Lead Implementer Training in Kazakhstan through highly experienced trainers. Individuals enrolling in the training program gain practical insights into the field. The ISO 20000 Lead Implementer Certification Training is designed to cover the brief of the standard and implementation techniques. With the advanced skills, professionals can easily apply best practices in order to comply with the standard. Project Managers, auditors, IT SMS team members, and professionals interested in broadening their knowledge can attend the ISO 20000 Lead Implementer Training session.

Key Features of ISO 20000 Lead Implementer Certification Training in Kazakhstan

ISO 20000 Lead Implementer Certification Training in Kazakhstan is conducted in various methods. Candidates can select their desired method of training and attend the 4-day training program across various cities in Kazakhstan. Our trainers provide real-time insights into the field through case studies. Professionals can take part in practical exercises to understand complex procedures. During the ISO 20000 Lead Implementer Training, individuals can access the extensive training material. This further helps trainees to prepare for the exam conducted at the end of the training session. Professionals who score the required passing marks can obtain their ISO 20000 Lead Implementer Certification in Kazakhstan.

  • 4 Day Interactive Instructor –led Online Classroom or Group Training in Kazakhstan
  • Course study materials designed by subject matter experts
  • Mock Tests to prepare in a best way
  • Highly qualified, expert & accredited trainers with vast experience
  • Enrich with Industry best practices and case studies and present trends
  • ISO 20000 Lead Implementer course adhered with International Standards
  • End-to-end support via phone, mail, and chat
  • Convenient Weekday/Weekend ISO 20000 Lead Implementer Training Course schedule in Kazakhstan
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ISO 20000 Lead Implementer Exam Format
Exam Name ISO 20000 Lead Implementer Certification Exam
Certification Body TUV-SUD
Exam Format Multiple Choice
Total Questions 100 Questions
Passing Score Minimum 70% marks
Exam Duration 2 hours

ISO 20000 Lead Implementer Certification Benefits

Higher Salary

With this renowned credential, aspirants earn higher salary packages when compared to non-certified professionals in the field

Individual accomplishments

Aspirants can look for higher career prospects at an early stage in their life with the most esteemed certification

Gain credibility

Owning the certification makes it easier to earn the trust and respect of professionals working in the same field

Rigorous study plan

The course content is prescribed as per the exam requirements, covering the necessary topics to ace the exam in the first attempt

Diverse job roles

Attaining the certification enhances the spirit of individuals to pursue diverse job roles in the organization

Sophisticated skillset

With this certification, individuals acquire refined skills and techniques required to play their part in an organization

ISO 20000 Lead Implementer Course Curriculum

  • Topics

    • · Business case and initial design of the ITSMS
    • · Define the scope of ITSMS
    • · IT Service Management
    • · Benefits of IT Service Management
    • · ITSMS policy
    • · Documentation of process and procedures
    • · Define management systems and process approach
    • · Presentation of standards and their comparisons
    • · Fundamental principles of Information Technology
    • · Preliminary analysis and determining the level of existing information technology
    • · Develop a project plan
    • · Accounting the IT services; accounting and budgeting

  • Topics

    • · What Is ISO/IEC 20000?
    • · Benefits of ISO/IEC 20000
    • · ISO/IEC 20000 – parts

  • Topics

    • · ISO/IEC 20000-1: 2011
    • · Key differences - ISO 20000 & ITIL®
    • · ITIL® life cycles
    • · Clauses ISO/IEC 20000-1: 2011

  • Topics

    • · Management responsibility
    • · Governance of processes operated by other parties
    • · Document management
    • · Establish and improve the SMS
    • · Resource management

  • Topics

    • · Design & Transition of New or Changed Services

  • Topics

    • · Define auditing
    • · Types of audit- Internal- External
    • · Audit terminology
    • · Benefits of auditing

  • Topics

    • · Auditor
    • · Auditee
    • · Audit team
    • · Guides and observers
    • · Lead auditor
    • · Audit management
    • · Maintaining confidentiality
    • · Independence
    • · Evidence-based approach
    • · Integrity
    • · Fair presentation of audit reports

  • Topics

    • · Scope definition
    • · Scope consideration
    • · Scope statement
    • · Scope agreement
    • · Guidelines

  • Topics

    • · Configuration and release management
    • · Change management
    • · Management of capacity and availability
    • · Service continuity

  • Topics

    • · IT security policies
    • · Security risks assessment
    • · Controls
    • · Documents and records
    • · Managing the operations

  • Topics

    • Service delivery process
      • Service reporting
      • Service continuity and availability management
      • Budgeting and accounting for services
      • Capacity management
      • Information security management
        • Resolution process
          • Incident and service request management
          • Problem management
            • Relationship process
              • Business relations
              • Regular reviews
              • Customer satisfaction measurement
              • Service complaints
              • Supplier
              • Contract
              • Service definition
              • Terminating contract
            • Control process
              • Configuration management
              • Change management
              • Release and deployment management

  • Topics

    • · Monitoring the processes
    • · Internal auditor
    • · Development of metrics
    • · Performance indicators and dashboards
    • · Managing the reviews
    • · Implementation of the continual improvement program
    • · Preparing audits
    • · Managing contractual disputes

Frequently Asked Questions

Do you provide online ISO 20000 Lead Implementer Training in Kazakhstan?

Yes, candidates can opt for live online instructor-led training method while enrolling for the program in Kazakhstan.

Is it mandatory to attend ISO 20000 Lead Implementer Training in Kazakhstan?

Yes, before obtaining the certification individuals need to undergo the training session offered by Unichrone and attempt the exam. During the training session, trainees gain a comprehensive understanding of the standard and its requirements. This further helps trainees to prepare for the exam and clear it without any hassles.

What are the prerequisites to attend ISO 20000 Lead Implementer Training in Kazakhstan?

Individuals need to obtain ISO 20000 Foundation Certification before enrolling for the training session in Kazakhstan.

When can I take up mock tests?

Individuals can take up the mock tests at the end of ISO 20000 Lead Implementer Training.

When is the ISO 20000 Lead Implementer Exam conducted in Kazakhstan?

The exam is conducted by Unichrone at the end of the training session.

What is the duration of ISO 20000 Lead Implementer Exam in Kazakhstan?

The Lead Implementer Exam is conducted for 2 hours in Kazakhstan.

Can I retake the exam if I fail in the first attempt?

Yes, candidates can retake the exam without incurring any cost for the second time.For the subsequent attempts after 2nd attempt, candidates have to pay the re-examination fees.

What is the role of ISO 20000 Lead Implementer?

A certified ISO 20000 Lead Implementer engages in executing the IT Service Management System (SMS), interpreting the requirements of the standard, and applying IT SMS using best practices. In addition, certified professionals manage and maintain IT SMS in compliance with the standard.

Why do I need ISO 20000 Lead Implementer Certification in Kazakhstan?

ISO 20000 Lead Implementer Certification assists individuals in mastering the techniques of implementing IT SMS. The certification is internationally recognized, enabling businesses to recognize such professionals. Owning the ISO 20000 Lead Implementer Certification further helps professionals to look for jobs globally and earn higher salaries.

Who can take up ISO 20000 Lead Implementer Certification in Kazakhstan?

Auditors, managers, technical experts, members of the ITSMS team, and any individual who meets the prerequisites can take up the certification.

What is the next course of action for certified ISO 20000 Lead Implementers?

Certified ISO 20000 Lead Implementers can pursue a wide range of career options available to them after obtaining the certification.

ISO 20000 Lead Implementer Examination Procedure

PREPARE

Attend intense 4 day ISO 20000 Lead Implementer Training offered by Unichrone. Fulfil all the requirements specified by the TUV-SUD before the examination.

APPLY

Apply for the ISO 20000 Lead Implementer Exam, conducted by Unichrone, whilst filling up all necessary details. Attend the exam scheduled at the end of the training session.

ACQUIRE

Get certified ISO 20000 Lead Implementer after clearing the exam. You will receive an email confirming the status.

What our customers say

Kenneth Beard

Project Manager

Very engaging course with real world context and wonderful examples. Helped to expand my knowledge as a direct result of it.

Tom Eeartman

Head-Supplier Management

Super awesome faculty! The best part of the training was lots of real time case studies and interactive sessions. Learnt many new concepts.

Pavit Kenth

Technical Director MCI Ltd

Interesting, Focused, Real life case studies. The material was a comprehensive presentation of Lean principles and Six Sigma.

Saad Alsheddi

Head Of Operations

Really interesting, a lot of knowledge about processes, in many areas and departments, helped to understand the subjects easily.

Jernej Hercog

Manager-Engineering Services

I opted for Instructor led Online Session. The training was very well executed. It was awesome and exceeded my expectations.

Register for a free session with our trainer

Faculty and Mentors

Our certified and highly experienced trainers are handpicked from various industries to assist aspirants with practical insights into the field, thereby providing a comprehensive understanding of fundamentals and complex terminologies

1200+

Instructors

20+

Minimum Experience

100+

Session Expertise

Individuals who are interested in pursuing a career n the IT sector can enroll for ISO 20000 Lead Implementer Training. At the end of the program, individuals can attend the exam. Participants who score 70% or more can earn their ISO 20000 Lead Implementer Certification. Earning the credential offers a wide range of opportunities for professionals.

Professionals owning ISO 20000 Lead Implementer Certification in Kazakhstan assists organizations in:
  • Planning, designing, and implementing IT Service Management System
  • Monitoring and evaluating the ITSM instilled within an organization
  • Advising the organization on best implementation techniques
  • Interpreting the relation between ISO 20000 and other standards.

ISO 20000 Lead Implementer Certification has lifetime validity.

The ISO 20000 Lead Implementer Certification is recognized in various nations. Professionals owning this credential are distinguished from regular professionals in the field. Certified ISO 20000 Lead Implementers acquire the skills to apply industry-standard practices to implement ITSM. As a result, pursuing ISO 20000 Lead Implementer Certification in Kazakhstan is worth it.

Highlight

Portray your abilities

ISO 20000 Lead Implementer Certification is the prestigious credential offered to individuals in the IT sector. This permits ISO 20000 Lead implementer Certification holders in Kazakhstan to portray their implementation abilities while conforming to the standard requirements.

Guide

Mentor the team

ISO 20000 Standard is applied by large enterprises that want to increase their value of IT services. Individuals certified with ISO 20000 Lead Implementer Certification in Kazakhstan work with the ITSM team while complying with the ISO standard and its context.

Individuate

Be different

ISO 20000 Lead Implementer Certification enables professionals in Kazakhstan to be recognized easily. In addition, certified ISO 20000 Lead Implementers attain up-to-date skills that assist them in being different from regular professionals pursuing a career in the IT sector.

Aim at

Achieve your goals

Certification of ISO 20000 Lead Implementer is a renowned credential offered to individuals pursuing a career in the IT sector. This makes it easier for professionals certified with ISO 20000 Lead Implementer in Kazakhstan to achieve their career goals.

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