Apt Answers To Clear The PBA Interview Questions

Mere professional experience isn’t adequate to master all the skills a business analyst should possess. Only when one acquires an accreditation does one get recognized as an authority in that discipline. PMI PBA Certification is an identity card for that recognition. One must know the secret to attain it. Apart from the US Bureau’s prediction of multiplying analyst jobs, there are other reasons to become a PBA. For those who desire to become choosy at the work front, a PBA Certification is a must-have.

Being a certified business analyst is the stepping stone to professional heights without the path becoming monotonous. It paves a business analyst’s way to industries he couldn’t imagine joining previously, like entertainment and healthcare. Certified Business Analyst having witnessed a 20% -40% salary hike in recent years affirm this accreditation’s enhancing popularity. A sneak peek of questions awaiting a candidate during an interview is visible right here. Candidates only need to be confident and answer them precisely.


A certified business analyst is expected to prevent an organization from getting at loggerheads with its stakeholders. The expertise of a PBA Certification holder is to balance stakeholders’ interests with the enterprise’s business goals. He is adept at identifying the issues underlying the challenges a business counteracts in its journey. An organization recruits a business analyst mainly to receive assistance in the quality improvement of its service or product.

A business analyst has several non-technical and technical tools at his disposal. The skill lies in selecting the right one from them at the right time and for the proper purpose. SQL, ERP systems, Google docs, MS Office suite, and database knowledge are to name a few of the technical tools. The non-technical category includes business process handling, requirement elicitation, documentation, etc.

A business analyst’s breakfast is incomplete without checking out the news app for viewing current industry trends. Setting Google alerts on specific financial news helps a lot to keep track of required knowledge. Lastly, he must get into the habit of attending 2 or more networking events annually. This establishes and enriches one’s connection with the global business community throughout one’s career.

A certified professional is adept at using multiple methods available for requirement allocation. These are namely:
  • Kano analysis
  • 5 Whys
  • MoSCoW
  • 100-dollar
  • Requirements ranking
An individual resorts to these techniques for meeting business emergencies related to cost, schedule, or different operational stages.

Kano analysis is a method for determining the interests of a product’s end-users. This technique helps in identifying three categories of product properties. Firstly, the properties that consumers expect in that product. Next are the product attributes that are additional to the product and make consumers more contented. Thirdly, the features that buyers aren’t familiar with and will get amused on receiving through their purchased products.

From a business analyst’s viewpoint, a ‘requirement’ encompasses an elaborate description of a business’s needs. On the other hand, he defines ‘need’ as the definition of a business’s future objectives.

A business analyst is considered smart for applying the ‘SMART’ technique to evaluate requirement quality. Each alphabet in this name stands for the following:
  • First, he checks how Specific the requirement is, which is essential for its proper documentation.
  • Whether or not, the requirement’s success criteria are measurable.
  • Also, ensure that the requirement is attainable with the help of the available resources.
  • He then identifies the requirement’s relevance to the business case.
  • Timely inclusion of the requirement i.e, if the requirement appears in the initial stage of a business project’s lifecycle.
The requirement is prioritized high if it meets the aforementioned conditions.

Acquiring a PBA Certification proves beneficial to fit into the same business analyst job profile with different titles. Enterprise analyst, product manager, management consultant, requirements engineer, and business architect, is just to name a few.

Business analysis emphasizes business needs identification. It concentrates on the functions and processes that are solutions to those requirements. On the other hand, business analytics involves data documentation and reporting to the management. It is an assessment that foretells the future and evaluates the past performances of a business.

Business analysis helps a business stay updated with ongoing innovations in industries and technology. It is the responsibility and expertise of business analysts to make businesses go with the flow and also become stronger.

The given tasks don’t fall within a business analyst’s job role.
  • A business analyst isn’t subject to performing programming, coding, or testing.
  • He shouldn’t be bothered by the tracking of a project’s issues and risks.
  • Organizing meetings for project teams isn’t a part of the business analyst’s profile.

A project’s business analysis needs the following documents for its execution:
  • Documents containing business requirements, technical details, and functional specifications.
  • Use case diagram
  • RTM (Requirement Traceability Matrix)
  • Document on project’s vision
  • User stories
  • Test cases document

Here is a step-by-step procedure that a product manager or business analyst takes charge of in product development.
  • Analyzing the market is the foremost step. This involves studying a market’s dynamic behavior and characteristics.
  • SWOT analysis is the next process to determine an enterprise’s limitations, strengths, risks, and opportunities.
  • Assessing the competitors in the market to identify their weaknesses and potential.
  • To strategize a vision for setting goals that an organization will strive towards achieving.
  • Prioritize the properties of the concerned product to assist the product development team.

Business analysts prefer using the following diagrams to execute their tasks.
  • Sequence diagram
  • Feature matrix
  • Activity diagram
  • Flow diagram
  • Data model
  • Scope model
  • State diagram
  • Mind maps for product features
  • Entity-relationship diagram

A professional in business analysis can comprehend every requirement and challenges associated with a system. He is most appropriate for handling and resolving system-related issues during the testing phase. Absolute knowledge of the drawbacks of organizational tasks makes a business analyst the right choice for integrating appropriate solutions.

A PBA Certification holder is competent enough to identify 4 kinds of gaps within the functioning of a business. These are as follows:
  • The gap between the actual and anticipated performance.
  • Market gap, which is the difference between actual and budgeted sales.
  • Profit gap, or the difference between the company’s actual and targeted profit.
  • A variance of actual workforce strength with what is required or estimated.

Business analysis, technical, and fundamental skills are the three broad divisions that account for PBA competencies. Research, management, communication, and problem-solving skills come under the head of fundamental skills. Technical competencies encompass multiple IT skills such as knowledge of SDLC, domain, database, programming languages, etc.

Individuals who are in the shoes of a business analyst have found it effective to allow employee migration within an enterprise. Lack of sufficient workforce in a particular task or department is one of the root causes of various business issues. Given the employees are equipped with adequate technical knowledge and growing interest to explore other departments, this technique works well.

An organization’s financial problem assessment is also included in the PBA job provided a professional is knowledgeable in this area. Therefore, learning financial management strategies keeps a business analyst ahead of others. In addition, he can perform a full-fledged analysis that includes finance, too.

To accomplish the task, a business analyst should have access to flowcharts depicting problems, case scenarios, work instructions, and reports. These 4 are the primary requirements that business analysis professionals must have ready at hand.

Sorting out problems in any given business domain is the core responsibility of a business analyst. Practical implementation of business activity, policy, strategy, or task is subject to various discrepancies. The analyst not just finds solutions to these but also gathers enhanced knowledge for future requirements.

In the process of problem-solving, business analysts end in instructing employees to follow their established guidelines. Naturally, when it comes to preparing the training material, business analysis professionals are more suitable than anybody else.

A business analyst is proficient in getting rid of a project’s post and pre-implementation problems in the least possible time. He may not solve all the problems at the same time but can restrict its frequency for a given period. Time-wise segmentation of problem-solving prevents any further confusion in a project lifecycle.

Following are the most common types of challenges a business faces as per a PBA Certification holder:
  • Errors in business models
  • Behind time business policies or systems
  • Unavailability of proper resources
  • Technology and employee-related issues

Whether it is a business analyst or any other professional, everyone derives information from documentation of previously executed processes. Document assessment helps in determining if the previous solutions are sufficient to handle the present problems or not. These documents also serve as foundations for building and implementing new business strategies.

The interviewer asks this question to gauge your collaborative ability and understand how well you work with others. You can highlight your collaborative skills by emphasizing your ability to understand their requirements and obtain their opinion. Further, discuss your experience working with cross-functional teams.

Stakeholder analysis is a tool that helps PMI Business Analysts to better identify, assess, and prioritize the people, organizations, or groups that might influence or be impacted by a project. Project managers may effectively manage a variety of stakeholders throughout the project lifecycle by having a thorough understanding of their interests, expectations, and effects.

I will use the Power-Interest Grid to classify stakeholders in a change project to effectively manage them. It helps me to understand the characteristics of the stakeholders better and develop plans for communicating with them, as well as adjust their engagement strategies.

Document control is crucial to my job as a business analyst since it enables me to keep the project transparent, traceable, and consistent. It involves handling project-related documents in an organized manner throughout their existence and making sure that the appropriate individuals have access to the appropriate information at the appropriate time.

A business metric is a measurable indicator that Business analysts use to track, monitor, and evaluate the effectiveness of different business activities. It is employed to evaluate progress toward achieving both short- and long-term goals and objectives.

There are many core competencies of a Business Analyst. Therefore, before the interview, applicants should carefully review the job description of the company to understand the essential core abilities and include them in their responses. They might include decision-making, industry knowledge, analytical thinking, problem-solving, and business process management skills.

Staying updated on the latest business trends and knowledge is crucial for remaining effective in my role. So I read industry publications and journals, participate in online communities, and forums, attend webinars, virtual conferences, and online courses, and read books and ebooks on business analysis.

Business modeling is the process of putting various business elements into abstract frameworks or visual representations. It facilitates clarifying and visualizing requirements, which makes it simpler for stakeholders to comprehend and offer feedback.

Requirement prioritization ensures that the most important features or functions are supplied first and that project resources are allocated effectively. Techniques I use to prioritize requirements include cost-benefit analysis, value-based prioritization, and stakeholder analysis.

This question assesses your interpersonal skills, collaboration abilities, and your understanding of the relationship between business analysis and project management. PMI PBA professional's response should emphasize how you will establish a collaborative and communicative relationship with the project manager to the success of the project.

In response to this, candidates should highlight their strong interpersonal abilities, adaptability, and flexibility in managing remote teams, which are critical for managing remote teams. They can discuss how they ensure clear and effective communication through virtual channels. Further they can talk about how they will establish precise goals and requirements for remote team members.

The interviewer can gauge your level of dedication to stakeholder satisfaction, problem-solving abilities, and communication skills with this question. So, PBA professional response should emphasize efficient communication, teamwork, and a dedication to identifying solutions that benefit everyone and complement the project's objectives and stakeholder expectations.

The different phases of a project are Beginning, Planning, Execution, and Supervising/Controlling. Candidates further elaborate on this answer by explaining those phases in detail to showcase their knowledge of this topic.

I use diagraming techniques such as context diagrams, data flow diagrams, ecosystem maps, process flows, activity diagrams, state diagrams, and use case diagrams. Candidates can further explain one or two diagramming techniques in detail.

  • Current State Assessment
  • Benchmarking Participant Identification
  • Comparative Analysis
  • Strategic Prognosis

Peer reviews evaluating work products, ensuring quality, and fostering knowledge sharing within a team. It includes informal peer reviews, walkthroughs, peer desk checks, inspections, pair reviews, and document reviews.

I use user-centered design methodology to understand users and their preferences and the best design solutions to improve the user experience. This helps me to comprehend users and how their surroundings affect their behavior, which helps me to modify the design and take into account the needs of the users.

Kanban Tool is a visualization tool that helps to get aclear picture of your work processes and current work status. It enables each team member to comprehend the current state of the project and assists them in determining areas that require optimization and enhancement.

Requirement elicitation is the procedure for collecting requirements from customers, users, and stakeholders. It involves techniques such as conducting meetings, Document Analysis, Interface Analysis, questionnaires, interviews, brainstorming, Focus Groups, and sessions.

Analytical reporting is gathering, examining, and producing insightful suggestions from business data. It offers perceptions of key indicators, trends, and business performance and supports the use of evidence in decision-making.

SRS stands for System or Software Requirements Specification. the critical aspects of an SRS are Data Model, Dependencies, Scope of Work, Assumptions and Constraints, Non- functional and functional requirements, and Acceptance Criteria.

RASCI stands for Responsible, Accountable, Supportive, Consulted, and Informed. The RASCI framework is utilized to outline each role and responsibility of every stakeholder/ team member involved in a project. It enables better communication, collaboration, and efficiency across within organization.

Yes, Rational Unified Process (RUP) is an agile software development methodology that provides a structured approach to project management and software development. The phases include the inception phase, elaboration phase, construction phase, and transition phase.

A traceability matrix (TM) is a document that compares any two baselined documents to determine whether the many-to-many relationship is complete. It ensures that the final product fully satisfies the needs of the client and assists in identifying the underlying cause of any errors noted during the process.

Technical skills are crucial aspects for the role of Business Analysts. So while answering this question candidates can list some technical skills such as Data Analysis, Management Tools, Business Intelligence Tools, Database Management.