With advancements in technology, change is inevitable. Organizations constantly strive to adapt and sustain in the market. This necessitates businesses to implement change management and implement change management models. In the past era, the main priority of a business was stability. Organizations that don’t bring change can hardly survive in the industry for longer periods. Therefore, businesses need to have a rigorous change management system in place.
What is Change Management?
Change management refers to the process wherein businesses modify the current procedures and capture new opportunities. The external and internal influences require businesses to change the whole organization structure and job roles. Hence, the change management efforts need to be monitored and evaluated at regular intervals. Furthermore, businesses need their employees to accept change before implementing change management. Resistance from employees can complicate the whole change management process and disrupt its functioning.
What is the purpose of managing change?
Businesses cannot directly instill change and ask the employees to follow. For a smooth transition, businesses need to ensure that all the employees welcome change. Employees are key drivers of a business. As a result, it is necessary that they have a comprehensive understanding of the change. Also, organizations should formulate the exact reasons for implementing change and its effect on day-to-day operations. Change management was introduced to address these issues. Various models were created to suit the needs of the organization. This enabled businesses to bring change into the organization without major obstacles. Let us have a look at a few of these models.
Change Management Models
Several models have been created to assist organizations in managing change. Each model is designed to suit the values of the company, change objectives, and goals of the organization.
Top 5 Change Management Models
This change management model is widely used globally. It focuses on how employees respond to change. The theory is based on the implementation of different stages that determine employees’ reactions to change. Kotter’s model assists businesses to direct employees to change their perspectives. Furthermore, any organization can easily incorporate this model. The 8 stages are as follows:
- Creating urgency
- Build a change team
- Forming the vision
- Remove barriers to change
- Focus on short term wins
- Maintain the acceleration
- Institute the change
ADKAR model was introduced by Jeffery Hiatt. This model emphasizes on people who bring the change. ADKAR is represented as Awareness, Desire, Knowledge, Ability, and Reinforcement. These are the goals that must be accomplished by the business. Change managers communicate with employees and make them aware of the changes. Thereafter, the change team works to convince employees by stating the benefits. As it is a model based on people, businesses can easily implement change and sustain it for a longer period. Small businesses can make use of this model to manage change. Stages involved in this ADKAR model are as follows:
The model was developed by Kurt Lewin. In this model, Lewin explains the process of breaking down the changes into three phases. The three phases include Unfreeze, Change, and Refreeze. Change managers need to first unfreeze a certain process. This helps to determine why the change is needed. The second step is to implement the change and evaluate it. The final step is to refreeze the process after considering feedback from employees. Although this model slows down the process of change management, it assists in overcoming resistance towards change.
McKinsey 7-S Model
This model is used to implement change management in the whole organization. It is one of the complex models that has lasted longer than other change models. The 7S model identifies the seven fundamentals of every organization. Businesses focus on how these elements affect each other to identify their weaknesses. The 7S include.
- Shared Value
Among the 7 elements strategy, structure, and system can be easily identified by change managers. The rest are relatively difficult to determine as they depend on various other factors. Change managers need to devise ways in which these elements are connected. Changing one of these elements can disrupt the other 6 elements. Finding the weakness assists in implementing change effectively.
This change model focuses on employees only. Businesses implement this model to know their employees better and cater to their needs. It is believed that during the implementation of change, employees undergo 5 stages. They are:
Businesses can empathize with employees and their feelings during the change starting from denial to acceptance. Acknowledging these emotions can help businesses to remove the biggest barriers of change management. Small organizations can apply this model as employees are fewer in number. Kubler-Ross model further strengthens the bond between employers and employees.
Change Management is essential for businesses to survive in the industry even in the distant future. Businesses are required to choose the best change model which suits the organization. The whole change management process is supervised by PMP Certified project managers and carried out by the change team. Project management professionals must ensure that the change is instilled successfully. Furthermore, change management can take place only when the whole organization is involved.